Residential Manager

• Permanent Full-Time Residential Manager | Kintyre Lodge, Dubbo NSW
• Relocation assistance package available to eligible successful applicant
• Inspire and empower teams to deliver exceptional, resident-centred care in a thriving aged care community
• Enjoy career growth, and the opportunity to make a real difference with one of Australia’s leading not-for-profit aged care providers

Located in Dubbo, (Central West NSW), BaptistCare’s Kintyre Lodge Aged Care Home is a warm and welcoming community that provides 24-hour care and support to its (81) residents.

We are seeking an experienced and passionate leader to join us as Residential Manager. In this key leadership role, you will be responsible for the overall operational, clinical, financial, and people management outcomes of the Home.

Working closely with a multidisciplinary team, you will drive quality care, staff engagement, compliance, and continuous improvement, and be supported by a Leadership & Management Team including, Care Team Manager, Clinical Nurse Specialist, Education & Quality Supervisor, Lifestyle Coordinator and Chef Manager. BaptistCare’s Innovation & Quality Team and Support Services provide ongoing remote and onsite support. .

• →Lead the overall operations of the Home, ensuring the highest standards of resident care and overall service delivery.
• →Create and maintain a positive, safe and inclusive environment for residents, families and employees.
• →Drive workforce planning, recruitment, retention, coaching, capacity building  and succession planning initiatives.
• →Manage financial performance, budgets, occupancy and minutes of care compliance. .
• →Maintain  compliance with the Strengthened Aged Care Quality  Standards, WHS, Fair Work and relevant legislation.
• →Build trusted relationships with residents, families, employees, health professionals and community stakeholders.
• →Lead quality improvement initiatives and foster a culture of accountability, innovation and continuous improvement.
• →Oversee effective incident, risk and complaints management processes to ensure outstanding outcomes for residents and families.

You are a confident and collaborative leader with a proven ability to inspire teams, drive operational excellence and deliver exceptional resident outcomes.

To be successful, you will bring:

• Bachelor qualification in Nursing or Allied Health.
• Management qualification or equivalent leadership experience.
• Minimum five years' senior management experience leading multidisciplinary teams.
• Minimum five years' clinical experience.
• Sound understanding of the Strengthened Aged Care Quality Standards, “HELF”, aged care funding models, government subsidies and regulatory requirements.
• Demonstrated success managing a medium to large residential aged care home or comparable healthcare service.
• Strong financial acumen, managing performance to   budgeted outcomes  and effective workforce planning experience in the meeting of minutes of care quarterly targets.
• Excellent analytical, problem-solving and decision-making capabilities.
• Experience leading organisational change and continuous improvement initiatives.
• Outstanding communication, relationship-building and stakeholder management skills.
• The ability to balance competing priorities while achieving quality of care and business related agreed outcomes.

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. 

If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.

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