Regional Facilities Manager

This position is responsible for the overall management, coordination, maintenance, repair, and upkeep of Bell Bank-owned properties, leased locations, tenant spaces, and building grounds within assigned regions. This position oversees facility operations, vendor relationships, maintenance services, compliance requirements, budget management, and preventative maintenance programs. This role identifies and recommends facility improvements, renovations, and capital needs to senior leadership to support operational excellence and a positive employee and customer experience.

Responsibilities

• Regional Facilities Operations
  • Lead maintenance operations across assigned locations, establishing priorities and ensuring consistent service standards.
  • Develop and oversee preventive maintenance plans to support facility reliability and minimize operational disruptions.
  • Analyze maintenance trends, facility conditions, and work order activity to identify risks and improvement opportunities.
  • Coordinate after-hours maintenance coverage and support business continuity and disaster recovery planning.
  • Manage the day-to-day maintenance tasks and prioritize accordingly
  • Ensure facilities meet applicable building, safety, fire, and regulatory requirements.
  • Manage regional maintenance budgets, monitor expenses, forecast needs, and identify cost-saving opportunities.
  • Provide recommendations regarding significant repairs, equipment replacement, and facility investments.
  • Manage the set-up of all new locations and terminations, as it relates to maintenance vendors (snow removal, window, etc)
  • Manage and maintain company fleet vehicles.
  • Manage an orderly workspace, storage units and mechanical rooms, etc.
• Team Leadership & Vendor Management
  • Manage vendor relationships and performance to ensure service quality, responsiveness, and cost effectiveness (i.e., HVAC, janitorial, building management, etc.).
  • Assess workload and regional coverage needs and recommend appropriate staffing or vendor support.
  • Partner with construction project managers on new locations, renovations, and other facility projects.
  • Collaborate with Facilities leadership and business partners to resolve complex facility needs and improve processes and service delivery.
  • If applicable, lead and develop regional maintenance technicians, establishing expectations, prioritizing work, and coordinating resources.
  • If applicable, maintain effective relationships with property managers, landlords, tenants, and other stakeholders.

• Know and live Bell Bank’s values, bottom line, customer service standards, Golden Rules, and LOCBUTN by building personal connections with customers and employees and using their names as often as possible.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Code of Conduct, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

• 10+ years of progressive facilities experience encompassing building construction, maintenance and repair, mechanical systems, site management, janitorial operations, and office renovations.
• 10+ years years of customer service experience.
• Must be able to respond to emergencies in a timely manner and prioritize important work.
• Must be available to travel daily within the region and out of state as needed.

• Knowledge of mechanical, electrical, plumbing, HVAC, generator, carpentry, etc.
• Strong working knowledge of MS Word, PowerPoint, Outlook and Excel.
• Strong working knowledge to review construction documents.
• Ability to work independently and as part of a team environment.
• Ability to work within the parameters established by senior management.
• Perform proactivity, take initiative and follow through on all tasks with clear and concise communication.
• Ability to cope with pressure resulting from meeting deadlines, timely reporting to management, and workplace demands.
• Ability to effectively prioritize and multi-task with a result driven attitude, while focusing on the goals of the company through effective time management and organizational skills.
• Must be dependable, trustworthy and maintain a high level of confidentially.