Technical Writer - Managed K8s

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

We are seeking a Technical Writer to own the documentation surface for our AI Cloud Kubernetes platform — the API reference, SDK and CLI docs, Terraform provider guides, getting-started paths, and release notes that let customers provision and operate self-serve GPU clusters without opening a support ticket. This is not a proofreading role: you will read the control-plane API, SDK, CLI, and Terraform provider source and diffs directly, verify every documented request and response against a running environment, and update documentation the moment an interface changes rather than after a customer files a ticket about it. You will run a docs-as-code pipeline — versioned alongside the codebase, built and linted in CI, published in lockstep with each release — so documentation ships the same day as the feature, not weeks later. Release notes are treated as a contract: every breaking change, deprecated field, and altered default must be called out precisely enough that a customer can patch their integration in minutes rather than debug a mysterious failure in production. You will treat rising support-ticket volume on any topic as a leading indicator of a documentation gap, tracing repeat tickets back to missing steps, wrong defaults, or undocumented edge cases across cluster lifecycle, provisioning, console workflows, IaC, billing, and security, and closing the gap. The role sits close to engineering: you'll read PRs that touch public interfaces and push back when an API ships without a documented migration path.

• →A culture that values authenticity and diversity of thoughts and backgrounds;
• →An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• →Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• →Ability to contribute directly and make an impact on the future of the digital asset industry;
• →Involvement in new projects, developing processes/systems;
• →Personal accountability, autonomy, fast growth, and learning opportunities;
• →Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

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