Revenue Operations Analyst

We believe an athletic director's job is one of the most critical in a community: to shape the lives and experiences of student-athletes. But as we listened, we learned that with dwindling budgets and growing responsibilities, they’ve had no choice but to spend more time managing logistics than leading their teams and programs. After countless conversations, we gained a deep understanding of their challenges, from handling transactions to managing schedules and tracking results.

This insight was the catalyst for Bound. We created an all-in-one platform to give ADs back their time. With our OneSchedule Technology at its core, our platform integrates essential tools like Activity Registration, Tickets and Passes, and 20+ additional solutions. Today, Bound empowers schools across the country to manage every aspect of their athletics and activities, all within a single, unified solution.

We're not just a software company; we are a team made up of former athletic directors, administrators, coaches, parents, and fans. We all share one core belief: in the power of youth sports and activities to positively impact communities and the people who live in them.

The Revenue Operations Analyst is a critical strategic role designed to serve as the "keeper and informer" of Bound’s growth strategy as we scale. You will be responsible for assessing the effectiveness of our sales, marketing, and account management efforts through data analysis and reporting. By identifying operational bottlenecks and optimizing our HubSpot-centric "System of Record", you will ensure our Revenue team (Account Executives and Account Managers) has the clarity needed to focus on high-impact strategic work. Success looks like a unified, efficient customer journey where data drives decisions, from initial lead capture to long-term adoption and growth.

• →Analyze sales, marketing, and customer performance metrics to identify growth opportunities and assess the effectiveness of current GTM efforts across multiple states
• →Manage and optimize the HubSpot CRM as our primary System of Record, ensuring data integrity across our customer base
• →Develop, maintain, and advance automated reporting dashboards to continuously monitor key customer performance metrics that the Revenue teams will leverage to drive growth
• →Collaborate with Account Executives and Account Managers to ensure historical knowledge is captured and properly documented
• →Identify, design, and implement process automations using workflow automations and/or AI tools to streamline high-volume tasks regularly executed within the Revenue team
• →Evaluate the rapidly evolving competitive market dynamics opportunities to inform state-specific sales paths and advancement strategies
• →Support leadership in preparing for both internal business strategy & planning and external competitive partnerships by providing data-driven insights and analyses
• →Collaborate with the Customer Experience team to integrate onboarding and support data for a 360-degree view of the customer

• 3+ years of experience in Sales Operations, Revenue Operations, or a similar data-analytical role, preferably within a SaaS, FinTech, or other high-growth environment
• Strong technical knowledge HubSpot (or equivalent CRM) including advanced reporting, workflow automation, and data hygiene management
• Proficiency in SQL language and data visualization tools such as Microsoft PowerBI, Looker, or other comparable data visualization tools to translate complex data sets into actionable insights
• Experience with AI-driven workflows and tools to enhance operational efficiency and automate processes
• High attention to detail
• Strong problem solving and critical thinking skills
• Excellent verbal and written communication skills

• Bachelor’s degree or higher in a problem solving or analytics discipline
• Experience in the SaaS, FinTech, or other high-growth environments
• Familiarity with financial reporting and accounting
• Experience balancing cross-functional relationships

• A "Figure It Out" Specialist: You dive into operational obstacles as opportunities for improvement and work collaboratively until they are resolved.
• A "Learn-It-All" with Technical Curiosity: You are energized by mastering new tools and are constantly seeking ways to make the system more efficient for the entire team.
• A Cross-Functional Translator: You can effectively bridge the gap between technical data management and high-level strategy, comfortably discussing technical integration with external partners while providing clear, actionable feedback to leadership.
• Proactive Problem Identification: You are successful because you notice things before they break—like catching discrepancies in reports or identifying when an “improvement” may produce its own new hurdles.
• Direct & Transparent Communication: You must be able to communicate proactively and transparently–approaching obstacles with positive intent and a sustainable, solution-oriented outlook.

Bound does not operate on a traditional “routine” workweek. When work needs to be done, we collaborate to get it done — whether that’s in the morning, afternoon, evening, or occasionally on weekends.

At the same time, Bound supports flexibility for personal needs, family events, appointments, and time to recharge. Employees are trusted to manage their schedules while meeting deadlines and delivering high‑quality work.

Bound supports in-office, remote and hybrid work. Some roles may require on‑site presence depending on team needs and responsibilities. Location expectations for this role: On-site or Hybrid with limited travel requirements.