Community Liaison Supervisor - Jack Ryan Residence

Community Liaison will be responsible to ensure that all clients are in compliance with the agency's' "Good Neighbor Policy". Responsible for providing direct outreach, escort, and referral services for all BRC clients and homeless individuals encountered in the field during their shift. Supervise Front Door Community Technicians in ensuring the safety and smooth 24 hour operation of the shelter. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred. Recognize the signs and symptoms of mental health and substance abuse and gain a working knowledge of all available services. Monitor client behavior in and outside the facility and council clients accordingly. Spearhead community relations by interacting with residents and businesses in the neighborhood on a daily basis to address their concerns. 

Full-time, 37.5 hours per week 

• Monday, Tuesday; 7:00a -3:30p, Wednesday, Thursday; 11:00a – 7:30p, Friday; 9:00a – 5:30p 

• A baccalaureate degree from an accredited college and two years of experience of working the mental health and substance abuse population and in community work or community centered activities in an area related to the duties described above; Supervisory experience preferred. OR
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above. Supervisory experience preferred. 

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. 

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.