Director of Patient Care Services

United States·Orange Countyexecutive

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Provide leadership, supervision, and support for all hospice clinical staff, including RNs, LVNs/LPNs, CNAs, and interdisciplinary team members. Ensure high-quality,

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

At Geiss Med Hospice, part of Brigade Health, we are dedicated to providing compassionate, high-quality end-of-life care that honors the dignity, comfort, and wishes of every patient and family we serve. We are seeking an experienced Director of Patient Care Services (DPCS) to lead our hospice clinical team and ensure exceptional patient care, regulatory compliance, and operational excellence.

This is an outstanding opportunity for a proven hospice nursing leader who is passionate about clinical excellence, team development, quality outcomes, and making a meaningful difference in the lives of patients and families during some of life's most important moments.

As the clinical leader of the organization, you will oversee all patient care services, guide interdisciplinary teams, ensure compliance with state and federal hospice regulations, and help advance our mission of delivering patient-centered hospice care.

Responsibilities

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As the Director of Patient Care Services, you will:

→Provide leadership, supervision, and support for all hospice clinical staff, including RNs, LVNs/LPNs, CNAs, and interdisciplinary team members.
→Ensure high-quality, patient-centered care is delivered in accordance with each patient's individualized plan of care.
→Maintain compliance with Medicare Hospice Conditions of Participation (CoPs), state hospice regulations, accreditation standards, and agency policies.
→Oversee clinical staffing, scheduling, and caseload management to ensure safe and effective patient care.
→Develop and maintain patient acuity and staffing models that support quality outcomes and balanced workloads.
→Lead and facilitate the Interdisciplinary Group (IDG) process while collaborating closely with the Medical Director regarding patient care planning, symptom management, and clinical decision-making.
→Monitor clinical documentation, medical records, and chart compliance to ensure accuracy and regulatory adherence.
→Lead clinical onboarding, orientation, competency evaluations, continuing education, and professional development initiatives.
→Participate in Quality Assurance and Performance Improvement (QAPI) activities, clinical audits, quality reviews, and adverse event investigations.
→Ensure survey readiness and serve as the clinical leader during state, federal, and accreditation surveys.
→Designate, develop, and mentor a qualified DPCS designee to provide leadership coverage when appropriate.
→Foster a culture of compassion, accountability, collaboration, innovation, and continuous improvement.

Requirements

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Current, unrestricted Registered Nurse (RN) license.
Bachelor's degree in Nursing or a related healthcare field and at least two (2) years of supervisory or management experience in hospice or home health within the last five (5) years;

Minimum of four (4) years of supervisory or management experience in hospice or home health within the last five (5) years.
Strong knowledge of hospice regulations, Medicare Conditions of Participation, and state licensing requirements.
Demonstrated experience leading interdisciplinary clinical teams.
Excellent leadership, communication, coaching, and organizational skills.
Ability to manage multiple priorities in a fast-paced clinical environment.
No disciplinary action against a professional license within the past seven (7) years.
Successful completion of OIG screening, background checks, and required health screenings.

Previous experience serving as a Director of Patient Care Services, Hospice Clinical Director, or similar hospice leadership role.
CHPN certification or other hospice-related professional certification.
Experience leading QAPI initiatives, survey preparation, and regulatory compliance programs.
Strong knowledge of hospice EMR systems and clinical operations.

What We Offer

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At Geiss Med Hospice, a Brigade Health company, you'll have the opportunity to make a lasting impact while leading a dedicated team of professionals committed to exceptional patient care.

✓Opportunity to lead an experienced and compassionate hospice clinical team

✓Mission-driven culture focused on dignity, comfort, and quality of life

✓Collaborative and supportive leadership environment

✓Ability to make a meaningful impact on patients, families, and caregivers

✓Competitive compensation package

✓Comprehensive benefits program

✓Professional growth and leadership development opportunities

✓The support and resources of a growing healthcare organization within Brigade Health

Location & Eligibility

Where is the job

Orange County, United States

On-site at the office

Who can apply

About this job

Pay per year: $110,000–$150,000 a year; 172% above the $47,840 median for Patient Access Representative jobs on Jobera (447 salaries).
Who can apply: United States
Posted: Today
Employer: has 11 open jobs on Jobera.