Staff AI Product Builder

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

You are a Staff level full-stack builder who is both AI-native and product-minded. You love taking an ambiguous customer problem, turning it into a clear plan, and shipping a real end-to-end experience that moves a meaningful outcome. You care about craft and trust in what you ship, and you leave behind reusable building blocks so the next team can move even faster.

You will succeed in this role if you are:

In this role, you’ll own AI-powered improvements in core brightwheel workflows end-to-end, from opportunity sizing to launch to iteration. You’ll ship experiences that make administrators and teachers faster and more effective, while creating shared patterns and infrastructure that enable the broader engineering team to build safely and consistently.

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We are open to a variety of backgrounds, but you likely bring:

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• Formal training in computer science (4-year CS degree or equivalent depth in core CS topics).

• A portfolio of personal AI projects, open-source work, or writing that shows how you think about applied AI in real-world settings.

• Background in vertical SaaS, ecommerce, or other operations-heavy domains.

• Experience designing shared platforms or frameworks (for example, internal SDKs, evaluation services, or experimentation tooling) adopted by multiple teams.

• A track record of raising the bar for quality and operations: writing secure, testable, maintainable code; automating and simplifying dev/test/ops workflows; writing and reviewing design docs; mentoring other engineers; and contributing to hiring through interviews and feedback.

Technology
We work with:

• Backend: Ruby on Rails, Sidekiq

• Data: PostgreSQL on Amazon RDS, Redis, and event and analytics pipelines

• Frontend: React with TypeScript and Emotion

• Mobile: Native iOS (Swift) and Android (Kotlin with Jetpack Compose)

• Cloud & Infrastructure: Docker, Kubernetes on Amazon EKS, GitHub Actions and FluxCD for CI/CD, and AWS services such as S3, CloudFront, CloudWatch, and SNS

• AI & Automation: AWS Bedrock and other hosted large language models, vector search, orchestration and agent frameworks, and modern AI coding tools like Cursor

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.