Delivery Network Assistant (Exams)

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. We work with people in over 150 countries and reach over 700 million people. We connect. We inspire. Role purpose The purpose of this role is to provide operational, logistical, and administrative support for the secure and compliant delivery of exams within a country or location, supporting all stages of the exam cycle from venue setup and preparation through test-day delivery and post-test activities. The role ensures that venues, equipment, test-day resources, and materials are prepared, available, and ready for delivery, while supporting the coordination, preparation, and monitoring of internal and external venues and equipment. It maintains the accurate handling of exam materials and equipment and ensures adherence to British Council and awarding body standards, as well as established operational and security procedures. The role supports the smooth, secure, and compliant coordination of test-day operations by providing high-quality logistical and administrative support to the delivery team. It contributes to maintaining the security and integrity of all exam processes by ensuring operational readiness, effective resource coordination, and appropriate handling of materials and equipment throughout the exam cycle. Through this support, the role helps ensure consistent delivery standards, compliance with required procedures, and a high-quality operational experience for candidates and stakeholders. Main accountabilities Service Delivery & Operational Support: Support test-day and post-test operations in line with global standards and local procedures by assisting with the identification, booking, and preparation of venues, test-day equipment, signage, materials, and IT resources. Ensure the secure handling, storage, transport, packing, dispatch, and post-test processing of confidential materials, including work in the Confidential Materials Room (CMR). Act as an operational point of contact for venue staff and supervisors during test delivery and participate in test-day rosters as required to ensure operational coverage and business continuity. Risk, Compliance & Stakeholder Support: Maintain security, integrity, and confidentiality standards for exam handling and delivery by supporting venue audits, ensuring compliance with operational and health and safety protocols, escalating incidents, breaches, or irregularities to the Delivery Network Coordinator, and maintaining compliance and audit documentation. Provide logistical and information support to candidates, venue staff, and delivery teams, and assist in responding to candidate and partner queries relating to test-day logistics. Resource Management & Self-Management: Support the efficient delivery of operations by assisting with venue payments, equipment procurement, cost documentation, stock monitoring, and the maintenance of delivery equipment and materials. Plan and prioritise workload to meet demanding delivery deadlines, support test-day rosters including early mornings and weekends, and assist in coordinating temporary and venue-based delivery staff to ensure effective operational delivery. Qualification and Experience Essentials * Degree or equivalent experience. * Ability to manage multiple priorities under tight timeframes. Desirables * Basic understanding of risk, compliance, and confidentiality procedures. * Experience in logistics, event coordination, or regulated service delivery * Experience working with assessment services. Language Requirements * The British Council systems and global processes operate in English. Written and verbal proficiency in English is required Important information * British Council Pay band: 2 * Location: Uzbekistan * Proof of Identity requirements & right to work in the country: You must have the legal right to work in the stated location. Visa sponsorship and relocation assistance are not provided. * Application Closing Date: Tuesday, 24 November 2026 at 23:29 Uzbekistan time (23:59 IST) A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and we welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability, and ensure staff are drawn from the widest possible pool of talent and we guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org