Technical Product Support Analyst (Proficient in Japanese)

Japan·Tokyomid

OtherSupport Analyst

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Quick Summary

Overview

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way,

Technical Tools

OtherSupport Analyst

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Responsibilities

~1 min read

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5+ years of experience in technical product support, business analysis, or systems implementation within financial services or fintech.
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Strong communication skills in Japanese AND English (reading, writing, and speaking).
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Strong knowledge of APAC financial market operations (securities, clearing, settlements, etc.).
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Nice to Have

~1 min read

Opportunity to support mission-critical APAC market systems for leading financial institutions.
Global and regional exposure and collaboration with teams in Japan, Hong Kong, and India.
Client-facing role with high visibility to senior stakeholders.
A collaborative culture that values problem-solving, accountability, and professional growth

#LI-KA2 #LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.