Turnaround Service Entry Clerk

Burrow Global is seeking to hire a Turnaround Service Entry Clerk that will be responsible for accurately collecting, reviewing, validating, and entering contractor service receipt information into company systems to support turnaround (TAR) activities. This role helps maximize financial and operational performance while minimizing risk through accurate timekeeping, invoice validation, contract compliance, and contractor support. The position works closely with Contract Administrator / Service Entry Supervisor, contractors, timekeeping personnel, and internal stakeholders to ensure timely processing of service entries and accurate invoice payments.

• High school diploma or equivalent required.
• Minimum of five (5) years of experience in a manufacturing, industrial, or related environment.
• Experience in the chemical, petrochemical, or refining industry preferred.
• Proven experience supporting turnaround (TAR) activities.
• Experience with timekeeping systems such as ATOM, TRACK, SAP, or similar platforms.
• Experience reviewing timesheets, auditing labor records, and validating invoices.
• Knowledge of Enterprise Resource Planning (ERP) systems, preferably Oracle-based platforms.
• Understanding of cost control processes and financial tracking.
• Basic database knowledge and data management skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service and relationship management abilities.
• Ability to work independently in a fast-paced environment with competing priorities and changing business needs.

• Set up vendors in the organizations timekeeping system in accordance with Service Entry Team procedures.
• Obtain time sheets and support documentation from contractors in a timely manner and by specific deadlines.
• Review contractor timesheets for accuracy, completeness, and compliance with contract requirements.
• Identify, investigate, and resolve discrepancies by comparing timesheets to gate logs, force reports, and other supporting documentation.
• Return incomplete or inaccurate documentation to contractors for correction and resubmission.
• Enter service receipt information into company systems and attach supporting documentation in the required format.
• Review and validate invoices against approved timesheets, contracts, purchase orders, and service entry records.
• Approve or reject invoices based on validation results and company procedures.

• Review vendor contracts and purchase orders to ensure alignment with services provided and invoiced.
• Notify the Contract Administrator of discrepancies, non-compliance issues, or contract concerns.
• Assist with cost tracking and controls during turnaround events.

• Maintain effective working relationships with contractors, vendor representatives, and internal personnel.
• Manage contractor interactions in accordance with guidance from the Contract Administrator / Service Entry Supervisor.
• Hold contractors accountable to established policies, procedures, and contractual requirements.
• Provide timely information to internal stakeholders for service receipt approvals and invoice processing.

• Ensure all work is completed in accordance with company policies, procedures, and audit requirements.
• Maintain confidentiality of sensitive business, contractor, and financial information.
• Contribute to team objectives and support other related duties as assigned.

• Reports directly to the Contract Administrator / Service Entry Supervisor.
• Accountable for the accuracy, completeness, and timeliness of all service entry, timekeeping, and invoice validation activities.