GDS Expert (Cebu)

• Assist travel agents with booking inquiries, special requests, and other customer service-related issues.

• Handle escalations and complex booking situations, ensuring a high level of customer satisfaction.

• Resolve any booking errors or discrepancies in a timely manner.

• Ensure that all GDS transactions comply with industry regulations, company policies, and data security standards.

• Maintain confidentiality of sensitive client and company information.

• Contribute to the development of new travel products and services by leveraging GDS capabilities.

• Provide input on strategic decisions related to GDS system usage and travel services offered by the company.

• Explore and implement new technologies or features that enhance the company's competitive advantage in the travel industry.

Our team enjoys a dynamic and comfortable modern office, designed to foster collaboration and productivity. The space is equipped with ergonomic furniture, state-of-the-art technology, and all the amenities needed to create a pleasant and efficient work environment.