Employee Services Representative

Canada·Calgarymid

Other

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Quick Summary

Key Responsibilities

• Be the first point of contact for employee and leader questions across pay, benefits, pension, timekeeping, policies,

Technical Tools

Other

What We Offer

~2 min read

Employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day. Internal advancement is commonplace, and we are always supported in our career journey. We believe in creating a workplace where you can thrive professionally while contributing to something greater, serving our communities and shaping the future of energy.

•    A culture based on caring, integrity, agility, collaboration, and striving for excellence
•    Competitive compensation
•    Flex benefits
•    Tuition assistance program
•    Training and mentorship programs
•    Charitable donation matching

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

About the Role

~1 min read

As an Employee Services Representative, you’ll build broad, in-demand HR operations expertise by becoming a trusted first point of contact for employees and leaders, solving real issues across pay, benefits, pension, timekeeping, and policy. You’ll own cases end-to-end, partner with internal specialists and vendors, and support key employee lifecycle transactions, giving you exposure to how a large, complex organization works. You’ll also contribute to making service better: improving templates and knowledge content, preparing verification letters, and supporting payroll/timecard investigations, so your work has visible impact on the employee experience.

Responsibilities

~1 min read

•    Post-secondary education in HR or related field
•    3+ years of HR experience, preferably in a shared services environment
•    Strong Excel skillset, along with reporting and SharePoint experience
•    Effective written and verbal communication skills
•    Ability to prioritize and organize workload to meet strict deadlines
•    Experience in handling sensitive and confidential information
•    Professional, approachable and customer service oriented
•    Basic knowledge of legislation such as Human Rights, the Workers’ Compensation Act, the Freedom of Information and Protection of Privacy Act
•    Possess strong interpersonal skills and the ability to establish and maintain effective working relationships with all interested stakeholders
•    Ability to interpret and apply corporate policies and procedures, and collective agreements
•    Commitment to ongoing professional development and continuous learning, and adherence to a professional Code of Ethics
•    Experience with an ERP (e.g. SAP/Oracle) is considered an asset