Software Customer Support Specialist

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

1. →Saturday-Sunday 9a-6p and Monday-Wednesday 11a-8p EST
2. →Saturday-Sunday 9a-6p and Wednesday-Friday 11a-8p EST

• Excellent written and verbal communication skills
• Patient and courteous demeanor when working with customers
• Availability to work the above-mentioned schedule
• Attention and obsession with detail and accuracy
• Effective and efficient problem solving
• Demonstrated ability to manage multiple, simultaneous, and sometimes competing priorities
• Experience in and ability to thrive in a fast-paced environment

• Available to start immediately
• 3 years experience in customer service or related role
• Experience working in the recreation/hospitality/tourism industry
• Experience working with Software as a Service (SaaS)
• Proficient in Google Business Suite and Microsoft Office, specifically MS Excel