Business Consultant - Insurance

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

• Lead and support enterprise‑level insurance transformation initiatives across core insurance domains (Life, General, Motor)
• Drive transformation outcomes across strategy, operating model design, process re‑engineering, and technology enablement
• Translate business vision and objectives into scalable operating models, target‑state processes, and transformation roadmaps

• Partner closely with senior business stakeholders, product owners, technology teams, and delivery partners
• Act as a trusted advisor, facilitating alignment between business and technology across complex, cross‑functional environments
• Navigate ambiguity, manage competing priorities, and drive consensus across diverse stakeholder groups

• Facilitate design thinking sessions, workshops, and working groups to identify innovative and practical solutions
• Lead solution discussions beyond traditional BA documentation, shaping outcomes collaboratively with business and engineering teams
• Drive process re‑engineering initiatives to improve efficiency, customer experience, and operational effectiveness

• Convert business requirements into clear, actionable transformation and technology requirements
• Ensure alignment between business intent, solution design, and delivery execution
• Support end‑to‑end delivery from early concept through implementation and adoption

• 8–15 years of experience in insurance transformation, consulting, or enterprise change initiatives
• Strong domain expertise across Life, General, and/or Motor Insurance
• Proven experience delivering large‑scale business and technology transformation programmes
• Prior consulting experience strongly preferred

• Excellent stakeholder management and collaboration skills, including senior and executive‑level engagement
• Strong problem‑solving and analytical thinking, with the ability to operate effectively in ambiguous environments
• Experience driving operating model design, process transformation, and digital enablement
• Ability to bridge business and technology teams to deliver aligned, scalable solutions

• Understanding of end‑to‑end insurance value chains and core insurance systems
• Familiarity with Agile, hybrid, or waterfall delivery models
• Experience working across multi‑vendor or partner delivery environments

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com