Medical Insurance Billing Specialist

• Call insurance companies to check claim status, reprocess claims, and file appeals
• Analyze aging reports and address outstanding or denied claims
• Identify trends in insurance denials and escalate as needed

• Ensure all account activity and claim communications are HIPAA-compliant
• Document every account interaction with clarity and accuracy
• Post payments and ensure proper balance allocation across accounts

• Adjust and resubmit claims to primary and secondary payers
• Participate in phone rotations to support incoming billing-related calls
• Coordinate with clinical and administrative staff to resolve claim-related issues

• High School Diploma or GED
• At least 1 year of healthcare experience
• At least 1 year of medical billing and insurance claim processing experience
• Familiarity with CMS1500, COB, PHI, and other medical billing terminology
• Strong organizational, multitasking, and time management skills
• Ability to work independently and collaboratively in a remote environment
• Comfortable using payer websites for eligibility and claim status
• Strong communication skills, both written and verbal

• Experience with EPIC or similar EMR systems
• Prior billing experience in a specialty practice (e.g., cardiology)

This role is 100% remote, available only to candidates residing in Washington State. You’ll join a dynamic and collaborative billing team, working from the comfort of your home while staying closely connected with your colleagues and leadership via digital communication platforms. Monday–Friday business hours. No weekends. No holidays.

At CSC/PHI, our team is grounded in compassion, integrity, and sustainability. Whether you’re scheduling appointments or processing complex billing tasks, you’re part of a bigger mission—to elevate heart health and empower healthier communities. We foster a workplace that values teamwork, learning, and personal fulfillment. Join us, and turn your expertise into meaningful impact.