SAP Sovereign Cloud Critical Customer Release Management Engineer

The Release Management Lead role at SAP in Boise, Idaho, United States is responsible for defining and executing the build, release, and solution strategy for Customer's Production Cloud environments and Quality Assurance landscapes, ensuring system readiness and stability. The role involves independently working on complex issues while collaborating with experts to anticipate problems that may impact customer success. Key responsibilities include managing the overall release management program for various solutions, integrating with DevOps teams, coordinating between development and operations, and facilitating communication. This role also involves maintaining software applications, creating processes and protocols for software systems, managing upgrades, and troubleshooting issues. The Release Management Lead will work with cross-functional teams to develop scalable solutions, ensure system and application performance, and track changes made to the landscape. The position requires expertise in SAP system maintenance, cloud architecture, information systems operations, software development lifecycle, and knowledge of database technologies. The role emphasizes effective communication, analytical skills, and adherence to project management principles. A Bachelor's Degree in a related field is required. SAP is a purpose-driven and future-focused company committed to diversity and inclusion, with a highly collaborative team ethic and a commitment to personal development.