Risk Management Specialist (Austin)

WHO WE ARE:
The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St., Austin, Texas, in the Risk and Security Management department.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
You are a highly motivated professional ready to join the Risk & Security Management Department. You are a self-starting, collaborative problem solver with strong task management and organizational skills who understands the importance of teamwork, situational vigilance, and maintaining the highest standards of physical security and confidentiality.

WHAT YOU WILL DO: 
The Risk Management Specialist III performs complex (journey-level) risk management work. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
- Process and distribute security access badges statewide.
- Collect and maintain employee and contractor information in the agency security access control system. 
- Coordinate the issuance, return, tracking, and custody of agency physical keys across Austin facilities while conducting regular key inventory audits to maintain keyway and core integrity. 
- Assist with reviewing surveillance video recordings and badge scan information using the agency security access control system. 
- May coordinate or assist with access control systems upgrades and technical assistance.
- Serve as the primary operational contact and liaison for contracted security guard services; duties may include monitoring post orders, verify guard staffing levels, and resolve daily operational issues.
- Assist with incident reports and risk mitigation.
- Conduct on-site inspections of agency facilities to identify hazards and risk exposures.
- Prepare clear and concise risk reports, including development of findings and recommendations. 
- Develop, update, and review department standard operating procedures (SOPs) and agency-wide policies.
- Serve as the Liaison for the Texas State Preservation Board and coordinates Capitol Access Badge request for TWC employees. 
- Serve as back up for Parking administration duties.
- Perform other duties as assigned.

YOU QUALIFY WITH:
- Three years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs.
- Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
- Extensive experience operating and administering electronic Physical Access Control Systems (PACS) and enterprise badging software.
- Practical experience conducting video surveillance reviews and managing video management systems (VMS) for physical security investigations.
- Direct working experience handling incident response and case ticketing workflows using ServiceNow or comparable platforms.

YOU GAIN: 
- A Family Friendly Certified Workplace
- Competitive salary: $5,687.50/month
- Defined Retirement Benefit Plan 
- Optional 401(k) and 457 accounts 
- Medical Insurance 
- Paid time off, including time for vacation, sick and family care leave 
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits 

Duty involves up to 10% travel within the state of Texas.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Safety.pdf 

HOW TO APPLY: 
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.