Information Technology - Junior professional (talent pool)

Information Technology Junior Talent Pool Call-Out Are you a tech enthusiast with a passion for innovation and problem-solving? If so, we invite you to explore exciting opportunities in our Information Technology Talent Pool! We are excited to invite Junior level professionals to be a part of our readily available talent pool for employers in the IT Industry. Background Career Bridge is excited to launch the Junior professionals Talent Pool, aimed at providing young and talented individuals with a platform to upscale their careers and contribute to significant global challenges. Being part of a talent pool offers numerous advantages. Here are some key benefits of being in a talent pool: Linkage to employers Access to Opportunities and skill matching Networking Career Development Position: Information Technology Junior (Talent Pool) Experience: 1-3 years Location: Multiple (Kenya and Global) Industries: Multiple Roles Within the Talent Pool Include Junior Software Developer Junior Systems Administrator Junior Network Technician Help Desk Technician Junior Database Administrator (DBA) Junior Cyber Security Analyst IT Support Specialist Junior Web Developer Desktop Support Technician Junior Quality Assurance (QA) Tester IT Analyst Junior IT Project Coordinator Technical Support Engineer Junior Data Analyst Junior Cloud Administrator IT Operations Technician Junior IT Consultant IT Service Desk Analyst Junior DevOps Engineer Technical Writer (IT) Responsibilities Provide technical support to end-users, addressing hardware, software, and network issues. Troubleshoot and resolve technical problems through phone, email, or in-person communication. Assist with the setup, installation, and maintenance of computer hardware and software. Perform routine maintenance and updates on computer systems. Assist in configuring and maintaining network equipment, such as routers and switches. Troubleshoot network connectivity issues. Respond to IT-related inquiries and requests from end-users. Log and prioritize support tickets and ensure timely resolution. Support system administrators in maintaining servers and systems. Perform routine system backups and recovery tasks. Assist in coding, testing, and debugging software applications. Collaborate with senior developers on software development projects. Assist in database management, including data entry, backup, and recovery. Run queries and generate reports for data analysis. Assist in monitoring and maintaining security measures, including antivirus software and firewalls. Respond to security incidents and follow established security protocols. Create and update technical documentation, manuals, and guides for IT systems and processes. Document IT configurations and procedures. Provide training to end-users on IT systems, applications, and best practices. Offer guidance and assistance to improve users' IT proficiency. Support IT projects by performing tasks assigned by project managers or senior team members. Assist with project planning, implementation, and monitoring. Assist in data collection, analysis, and reporting, often using tools like Excel. Generate data reports and visualizations for decision-making. Diagnose and resolve technical problems, both hardware and software-related. Escalate complex issues to senior IT professionals when necessary. Maintain an inventory of IT assets, including hardware, software licenses, and peripheral devices. Ensure proper asset allocation and disposal procedures. Core Competencies: Communication Problem-Solving Teamwork Adaptability Time Management Customer Service Attention to Detail Professionalism Technical Competencies: Operating Systems Networking Hardware Knowledge Software and Applications Programming and Scripting Database Management Cybersecurity Cloud Computing Virtualization IT Support Tools Version Control Information Technology Infrastructure Library (ITIL) Framework Requirements Qualifications/Requirements: Bachelor's or master's degree program in Computer Science or Information technology or any other IT related field. 1-3 years of relevant experience (including internship). Excellent communication and teamwork abilities. Problem solving abilities Excellent time management skills. Continuous learning Join Our Talent Pool If you are a Junior level professional looking to grow your career, you are encouraged to join the Career Bridge Talent Pool. Our Talent Pool is readily available to employers in the different sectors/Industries. The application deadline is 9th Dec 2023.