Lead Medical Assistant (Dermatology) | Knoxville, TN

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

• →Train and coach new MA team members 
• →Ensure operational efficiency  
• →Escort patient to exam room and confirm first & last name & DOB. 
• →Obtain and record vital signs. 
• →Organize patient flow. 
• →Setup procedure tray, instruments, and equipment according to instructions. 
• →Prepare Path/lab specimens, route to correct lab directed by patient insurance plan. 
• →Respond to patient questions in office and on phone as instructed. 
• →Check to-dos/Nurse line. 
• →Calibrate, clean, sterilize and inventory all equipment & instruments according to schedule.  Keep appropriate records of maintenance. 
• →Maintain medication supplies, discard out-of-date supplies, and keep appropriate records. 
• →Maintain infection control and make sure supply rooms and cabinets are stocked. 
• →Ordering, sorting, restocking and inventory of all supplies.  
• →Document all medical instructions given to patients, thoroughly review wound care with patients when applicable. 

• →Anesthesia/Inject for procedures. 
• →Ensure all phone messages, faxes, and interdepartmental mail are addressed in a timely manner. 
• →Must maintain HIPAA compliance 
• →Other duties assigned as deemed necessary by management. 

• Able to triage patient problems. 
• Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards. 
• Knowledge of medical terminology, CPT and ICD-10 codes. 
• Knowledge of office financial policies. 
• Basic computer skills and experience in EMR utilization. 
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc) 
• Excellent verbal and written communication skills. 
• Fluent in English 
• Ability to function well in a high-paced and at times stressful environment. 
• Ability to work in an effective, cooperative, and courteous manner with staff, patients, and visitors. 
• Must be able to travel to satellite offices as needed 
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team 
• Ability to read, understand and follow oral and written instruction.   
• Ability to spell, sort and file materials correctly alphabetically or numerically.   

• Standing and walking for extended periods of time 
• Moderate amount of talking, bending, twisting, reaching, and balancing. 
• Use of hands and fingers. 
• Talking and listening in person and on the telephone. 
• Handling of materials such as paper, supplies, etc. 
• Lifting and carrying up to 30 pounds. 

• Risk of exposure to infectious organisms and the possibility of injury due to chemicals and sharp objects. 

• High School Graduate or GED 
• Certified/Registered Medical Assistant  
• CPR certified  
• Graduation from an accredited Medical Assistant program 
• Minimum of 2 years of work experience as a Medical Assistant   
• Previous experience in Dermatology is preferred