Service Writer

• →Supports the Fleet Manager (FM) in day-to-day operations for all on-site and satellite locations in your area of responsibility.
• →Service Writers will schedule all routine, preventative, and emergency maintenance throughout the facility, using a computerized maintenance management system
• →Service Writers will partner with the customer CMAs, which oversee each facility and will ensure timely communication and partnership for service, repairs and daily FMS updates.
• →Monitor repairs and repair orders from initial scheduling, task assignment, parts/service requirements, and task completion throughout the repair lifecycle, to include a quality review for time and materials, job coding, and customer communications when return to service.
• →Effectively communicates with all area equipment owners, technicians, managers, and suppliers to maximize productivity and minimize downtime to operational customers.
• →Maintain and monitor all due dates for all preventative and predictive maintenance to ensure 100% compliance and cycle times for scheduling.
• →Ability to partner with key stakeholders for parts, services, and transportation of Assets.
• →Build and report weekly summaries to show repairs KPIs, as well as completed and in-progress work, average cycle time, as well as PM completions. 
• →Develop ongoing key performance metrics to drive efficiency and process improvement throughout the business.
• →Assist and monitor work order to invoice progress in FMS, partner with Amerit FP&A teams to verify revenue, hours, COGs and other data for the business.
• →Highly motivated self-starter with great communication and planning skills.
• →Interprets performance data and develops periodic reports summarizing department progress toward implementing and executing the maintenance program

• Service Writer Experience
• Fleet maintenance or Industrial maintenance experience
• Data management
• Demonstrated experience in providing a high level of customer service
• Understanding of service intervals and standard repair times
• Previous work in Fleet Management Systems is a plus
• Experience with BI platforms and report building
• Minimum of 3 years of automotive / technical experience
• Fleet maintenance, Automotive, or Industrial experience
• Highly proficient in PowerPoint, Excel, Outlook
• Ability to review and analyze data for weekly KPIs
• Excellent organization, planning, and communication skills

This role involves exposure to heavy traffic areas, dust, diesel fumes, noise, chemicals, oils, greases, and other irritants. The position requires the ability to access any area of the equipment or vehicle to perform necessary maintenance, and to move and position heavy objects, including parts and supplies. Frequent movement such as bending, stooping, crouching, kneeling, and crawling is required, as well as the ability to work outside in various weather conditions. Reasonable accommodations may be made to support individuals with disabilities in performing essential job functions.

Apply today to join Amerit Fleet Solutions and advance your career with a company that values safety, reliability, and skilled team members.

https://www.ameritfleetsolutions.com/careers/easy-apply