Dinner Server – Latitude - Full-time

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Latitude, the resort’s signature dining destination, provides guests with an elevated evening dining experience featuring fresh, seasonal ingredients, and impeccable service. 

The Dinner Server at Latitude is responsible for delivering exceptional guest service by providing a warm and welcoming dining experience during dinner service. Reporting to the Latitude General Manager or Food & Beverage Manager, this role involves taking orders, serving food and beverages, and ensuring a seamless and enjoyable meal for all guests. The Dinner Server plays a key role in setting the tone for the guest experience each evening, offering attentive service in a refined yet relaxed atmosphere. Position will support the pool service during peak seasons. 

• →Provide prompt and courteous service to guests, ensuring an exceptional dinner experience. 
• →Greet guests warmly, present menus, and offer recommendations based on dietary preferences.
• →Accurately take food and beverage orders, ensuring special requests and modifications are properly communicated to the kitchen. 
• →Serve food and beverages efficiently, maintaining attention to detail and presentation. 
• →Monitor guest satisfaction, addressing any needs or concerns promptly. 
• →Maintain cleanliness and organization of tables, service areas, and dining spaces. 
• →Assist with table setups, refilling beverages, and delivering additional items as needed. 
• →Process guest payments accurately using the POS system. 
• →Work collaboratively with the kitchen and front-of-house team to ensure smooth service flow. 
• →Adhere to all health, safety, and sanitation regulations, ensuring compliance with food handling guidelines. 
• →Participate in pre-shift meetings to review service expectations, daily specials, and operational updates. 
• →Other duties as assigned.
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Preferred Qualifications and Skills:

• Previous experience as a server in a fine dining or upscale casual restaurant preferred. 
• Strong communication and customer service skills with a guest-focused mindset. 
• Ability to multitask in a fast-paced environment while maintaining attention to detail. 
• Knowledge of dinner service, including beverages and cocktails is a plus. 
• Proficiency with POS systems and handling guest transactions. 
• Professional demeanor, punctuality, and reliability. 
• Ability to stand and walk for extended periods and lift up to 25 lbs. 
• Flexibility to work afternoon and evening shifts, weekends, and holidays based on resort operations. 

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