Bell Captain-Rooms-Sheraton Kauai Coconut Beach Resort

Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.

Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.

Responsibilities:

• Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
• Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
• Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
• Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.
• Ensure a seamless and efficient flow of luggage, packages, and guest belongings.
• Provide recommendations and assistance to guests, enhancing their overall stay.
• Collaborate with other departments to ensure a smooth guest experience.
• Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.

Join our team as a Bell Captain and be part of a team that values exceptional guest service and creates memorable experiences. Apply now and showcase your leadership skills and passion for hospitality in a dynamic and exciting environment. Your dedication to guest satisfaction and your ability to lead a team will contribute to the success of our hotel/resort and make a lasting impact on our guests' stay.

Sign on Bonus Incentive Plan-$150.00 at Hire, $300 after 90 Days & $500 at 6 months

• Less than three moving violations in the three previous years
• No DUI convictions
• Must have current driver’s license where applicable
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees
• Familiar with local area and attractions
• One year prior Guest Services/Bell experience preferred
• Valid CDL license where applicable