Service Advisor

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

• →Schedule and confirm appointments to ensure smooth customer experience
• →Create transparent repair orders with accurate cost and time estimates
• →Communicate with technicians and parts team to guarantee timely service completion
• →Provide regular updates to customers on the status of their vehicle
• →Maintain strong product knowledge to assist with service needs and warranty information

• 1-2+ years of Automotive Service Advisor experience is required.
• Must be available to work Monday through Saturday
• CDK and Xtime experience is a plus but not required
• High School Diploma or equivalent
• Must have a Valid Driver’s License

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.