Unified Communications Associate

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

The United Communications Associate provides technical and operational support for AV and VTC systems, responsible for supporting the installation, configuration, operation, maintenance, troubleshooting, and coordination of AV/VTC equipment and collaboration technologies within secure government environments.

 

The United Communications Associate works closely with government customers, technical teams, program management, and mission partners to ensure reliable communications capabilities for meetings, briefings, conferences, and mission-critical engagements.

 

 

• →Operate, monitor, and provide technical support for audiovisual and video teleconferencing systems.
• →Set up, configure, and test AV/VTC equipment for meetings, conferences, briefings, and executive-level engagements.
• →Support video conferencing platforms, room control systems, microphones, cameras, displays, speakers, and associated peripherals.
• →Troubleshoot audio, video, connectivity, and equipment performance issues.
• →Perform routine inspections, testing, and preventative maintenance of equipment.
• →Assist with equipment installation, configuration, upgrades, and replacement.
• →Maintain accurate inventories of equipment, components, and associated assets.
• →Document technical issues, resolutions, maintenance activities, and system configurations.
• →Coordinate with engineering and network support teams to resolve complex technical issues.
• →Coordinate technical requirements for scheduled meetings, conferences, and special events.
• →Provide user guidance and basic training on AV/VTC equipment and collaboration tools.
• →Manage service requests and prioritize support based on operational requirements.

• 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD., 9 years with a HS Diploma/equivalent
• Active TS or Q, with the ability to obtain Q/SCI
• Working knowledge of video conferencing technologies, room-based collaboration systems, and AV signal distribution.
• Experience supporting customers in a professional or mission-critical environment.
• Strong verbal communication, customer service, and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.

• Experience supporting AV/VTC systems within DOE, Intelligence Community, or other federal government environments.
• Familiarity with secure and classified video teleconferencing environments.
• Experience with AV control systems, digital signal processors (DSPs), video codecs, switching equipment, and conferencing peripherals.
• Familiarity with Cisco video conferencing solutions and other enterprise collaboration platforms.

$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.