Unified Communications Engineer

$29.55 - $44.32Hospital Sisters Health System (HSHS) is seeking a Unified Communications Engineer to join our team. Under direct or general supervision, the Unified Communications Engineer's role is to ensure the stability and integrity of in-house voice, video, and wireless telecom services. In addition, the Unified Communications Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all Telecom hardware, software, and communication links. This position will also analyze and resolve Telecom hardware and software problems in a timely and accurate fashion.

Position Specifics:
o Department: IT
o Core Function: Corporate Services
o Schedule: Full Time, 40 hours/week, Hybrid-on site as needed
o Facility: St. Elizabeth Hospital
o Location: O’Fallon, IL
o Compensation that aligns with your experience

INTERNET SPEED REQUIREMENTS:
• Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.)
• Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.)
• Latency/Ping must be under 100 ms. (Under 60 ms is preferred.)
Education Qualifications

• Associates degree in Computer Science or related field is required.
• High School Diploma or equivalent plus 3 years of experience in information technology may be accepted in lieu of an Associates degree.

Experience Qualifications

• 1 year experience configuring and supporting Cisco Unified Communications or Avaya Infrastructure is preferred.
• 1 year experience troubleshooting to isolate and diagnose issues in large-scale voice implementations is preferred.
• 1 year of experience with Telecom or Network systems, protocols, and standards such as Ethernet, LAN (Local Area Network), WAN (Wide Area Network), SIP (Session Initiation Protocol), H.323, G.711, and T.38 is preferred.

Certifications, Licenses and Registrations

• N/A

Job Description

Scheduled Weekly Hours:

40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.