Depart Group Associate

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Quick Summary

Key Responsibilities

Complete Live Loaded call audit process; Understand basic interactions of driver/customer relationship; Work with AS400, Qualcomm, multi-line phone,

Requirements Summary

Any combination of education, training, and experience providing the following knowledge, skills, and abilities. Knowledge Basic knowledge of the trucking/transportation industry preferred.

Technical Tools

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Get your foot in the door to kick off your career with one of Springfield's premier employers!

What We Offer

~1 min read

✓Great pay - get paid more the harder you work!

✓Great health insurance benefits at reasonable rates

✓On-site fitness club: weight training center, cardio lounge, aerobics & yoga classes, full basketball court, pickleball

✓On-site salon, spa, and barbershop

✓On-site restaurant

✓On-site daycare center

✓On-site doctor's office and chiropractor

✓401k retirement plans with up to 5% match from Prime Inc.

✓PTO and sick time

✓Dental & vision plans

✓HSA benefits

✓Accident, short-term disability, & life insurance options

✓An innovative wellness program that pays you to be healthy

✓Tuition reimbursement programs

✓Unlimited growth potential - the size of Prime gives you opportunities!

Responsibilities

~1 min read

Verify freight details by performing the following duties:

→Complete Live Loaded call audit process;
→Understand basic interactions of driver/customer relationship;
→Work with AS400, Qualcomm, multi-line phone, e-mail;
→Complete detention audit process;
→Attend key departmental training (ex. Safety/Floral/Detention).

Performs related work as required.

Schedule is 4-on-4-off, 10am-10pm.

Requirements

~1 min read

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required.

Basic knowledge of the trucking/transportation industry preferred.

Strong organizational, computer, and customer service skills required. Accurate typing up to 40 WPM. Multitasking and a flexible schedule required.

An Associate’s Degree from any University is preferred; or one to three years related office setting or customer service experience and/or training; or equivalent combination of education and experience.

Primarily indoors with heating and cooling regulated in a general office environment. Call volume can be heavy at times.

None required.