Network Engineer (LAN/WiFi) (Hybrid)

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Network EngineerInfrastructure & Cloud

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Overview

Overview Tier One Technologies is seeking a Network Engineer to perform LAN and WiFi monitoring and support for our US Government client.

Technical Tools

Network EngineerInfrastructure & Cloud

Tier One Technologies is seeking a Network Engineer to perform LAN and WiFi monitoring and support for our US Government client.
This hybrid Contract-to-Hire position will be located in Eagan, MN.
The work schedule: Monday – Friday from 8:00 AM – 5:00 PM CST with occasional on-call rotation and after-hours work.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

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→Independently diagnose and resolve complex network incidents impacting performance, stability, or security.
→Perform advanced troubleshooting across routers, switches, firewalls, WAN links, VPNs, SD-WAN infrastructures, and Wi-Fi devices.
→Analyze packet captures, logs, and telemetry data to identify and document root causes.
→Manage escalations for chronic or recurring network issues and conduct deep-dive investigations into performance degradation, intermittent connectivity, latency, and jitter.
→Support high-availability environments, including failover, redundancy, and disaster recovery planning.
→Develop and maintain network documentation, standards, and runbooks.
→Perform root-cause analysis and produce technical reports on major incidents.
→Test and validate new network technologies and configurations prior to production rollout.
→Resolve and document trouble tickets through ServiceNow, including troubleshooting steps and solutions for future reference.
→Provide mentorship and technical guidance to Tier 1 and other staff.
→Manage multiple concurrent tasks, prioritize workload effectively, and meet deadlines.

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A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
3+ years of hands-on network support experience in a LAN/Wi-Fi environment.
Proven experience with wireless networking solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, or Fortinet.
Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
Strong troubleshooting and analytical skills across OSI Layers 1-7.
Understanding of LAN security standards and best practices.
Experience with ServiceNow or comparable ticketing systems
Exceptional communication skills.
Must be a US Citizen or Permanent Status Green Card holder.
Must be able to obtain Public Trust Clearance.
Must have lived in the US for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)