Veterinary Receptionist - Columbus, OH

• A cats-only practice focused on progressive, feline-specific medicine
• A positive clinic culture where team members ask for help, offer help, and have each other’s backs
• A schedule designed to support a healthy work-life balance
• A team that believes that with the right cattitude, anything is pawsible
• Room to grow, with professional development opportunities and a continuing education allowance

• Greet clients and their cats warmly and check them in and out efficiently
• Answer phones, return messages, and respond to client questions with care and clarity
• Schedule appointments and manage the daily calendar to keep the clinic on track
• Process payments, estimates, and invoices accurately
• Maintain and update medical records and client information
• Handle prescription and food requests and coordinate them with the medical team
• Communicate clearly with veterinarians and technicians about patient flow and client needs
• Support clients with compassion during emotional moments, including difficult diagnoses and end-of-life care
• Keep the front desk and reception area clean, organized, and calm for anxious feline patients

• Customer service, reception, or front desk experience; veterinary experience is a plus but not required
• A genuine passion for pets, especially cats, that shows up every day
• Strong communication and listening skills, on the phone and in person
• Empathy and patience with clients, coworkers, and yourself
• A positive, team-first attitude and a willingness to ask for and offer help
• Strong organization and the ability to multitask in a busy environment
• Basic computer skills; experience with veterinary practice management software is a plus
• A commitment to respect and teamwork, knowing that remarkable results come from working together

If you’re a cat lover with a talent for making people feel welcome, our front desk is calling your name. We can’t wait to welcome a new Veterinary Receptionist to our feline-focused team!

Diversity, equity, and inclusion are core values of Purrfect Care Feline Medical Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.