Veterinary Receptionist - Toronto, ON

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OtherVeterinary Receptionist

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Quick Summary

Overview

Who we are The Downtown Toronto Cat Clinic is Hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist Status: Full-time Salary: $19 –$22 per hour,

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OtherVeterinary Receptionist

What We Offer

~1 min read

Since 2008, The Downtown Toronto Cat Clinic has been providing exceptional, feline-exclusive veterinary care to cats and the families who love them. We’re a progressive, team-oriented practice where every team member’s contributions are valued, and where a calm, cat-friendly experience starts at the front desk.

We’re looking for a full-time Veterinary Receptionist who thrives in a busy clinic, enjoys connecting with clients, and wants to grow their career in a compassionate, supportive cat-only practice. As our Veterinary Receptionist, you’ll be the friendly first point of contact for our clients and the glue that keeps our day running smoothly.

✓A flexible approach to compensation that will reflect your skill set and future performance

✓Tuition Support Program

✓Referral bonus program

✓Extended Health Care (including vision) and dental coverage

✓Supplemental insurance, including disability and life insurance

✓Sick Time / Paid Time Off

✓Free/discounted lab work for all employee pets

✓Pet discounts on services and products

✓Pet food discount program

✓Quarterly Team Rewards Bonus Program

✓Professional development opportunities

✓Continuing education allowance

✓Uniform allowance

✓Ten paid holidays

✓Employee Assistance Program

A feline-only practice, so every patient through the door is a cat
A collaborative, supportive team where your contributions are noticed and valued
Continuing education support, including paid CE days and a CE budget
Mentorship and real opportunities for professional growth
Meaningful work helping cats live healthier, happier lives
The chance to build lasting relationships with clients and their cats

Responsibilities

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→Greet clients warmly and communicate professionally by phone, email, and in person
→Schedule appointments, check clients in and out, and process payments
→Maintain accurate, up-to-date patient and client records
→Resolve client questions and concerns in line with hospital policies
→Relay client needs and concerns to veterinarians and support staff
→Accurately dispense medications as directed by veterinarians
→Help technicians and veterinarians with patient restraint when needed
→Keep the front desk organized and the hospital workflow running efficiently
→Create a welcoming, calm experience for every client and feline patient

Previous veterinary clinic or Veterinary Receptionist experience preferred
A passion for animals (especially cats!) and for high-quality veterinary care
Friendly, professional, and compassionate communication skills
A positive attitude and an upbeat personality
Strong organizational skills and attention to detail
Ability to multitask and stay efficient in a fast-paced environment
Ability to work independently and as part of a collaborative team
Availability for weekday shifts and scheduled Saturdays

If you’re passionate about cats, exceptional client service, and working alongside a supportive veterinary team, we’d love to hear from you. Bring your warmth and organization to the front desk as our next Veterinary Receptionist!

Diversity, equity, and inclusion are core values of The Downtown Toronto Cat Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.