Junior IT Business Analyst

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

In the operation of our ITT’s Value Centers, the IT organization has developed a Business Process Management (BPM) platform called ePrism. ePrism is a highly flexible and configurable in-house developed platform that is used in all three Value Center to deliver over 25 unique, custom value-add line-of-business applications covering a variety of functions from sales, application and product engineering, production operations, aftermarket services, customer relationship management, manufacturing etc.The ePrism Application Team consists of IT Business Analysts and Application Developers. Our Application Developers build and enhance platform capabilities that enable ePrism Business Analysts to design, configure and deliver innovative business solutions. These solutions may include forms, workflows, product selection and configuration, integrations with third-party systems, automated order entry and other value-added business applications, developed in close collaboration with Value Center IT Business Relationship Managers and Business Stakeholders.

The ePrism platform provides the company with a competitive advantage by enabling the rapid delivery of business solutions and process improvements. Its flexibility allows the organization to respond quickly to changing business needs while integrating with upstream and downstream business applications, including ERP, PLM/PDM and other enterprise systems.

The Junior IT Business Analyst is responsible for supporting business analysis activities, solution configuration and continuous improvement initiatives by utilizing the ePrism platform. This role is ideal for someone who is passionate about technology, problem-solving and business process improvement and is looking to start and grow a career in IT Business Analysis.

You will work alongside experienced Business Analysts, Solution Architects, SW Engineers and Business Stakeholders to help deliver innovative solutions that improve business processes and user experience.

During your onboarding journey, you will receive structured training, hands-on coaching, and mentorship from experienced team members. Your induction will include:

• ePrism platform configuration training• Participation in real project activities. • Business process and application overviews• Exposure to project lifecycle management practices

Through a combination of formal training, job shadowing and hands-on assignments, you will gradually build the knowledge and confidence required to independently contribute to solution delivery, platform configuration and application support activities. This is an excellent opportunity to gain experience across the entire software development lifecycle, while building expertise in a modern enterprise platform.

In this role, you will learn how to transform business requirements into practical solutions while contributing to the implementation of new business applications, enhancement of existing solutions, platform configuration, testing, user training and ongoing support activities.

What’s in it for you?

You will develop knowledge of business analysis methodologies, software development lifecycle practices and ePrism platform capabilities through hands-on project involvement and mentorship.

As part of the ePrism team, you will have the opportunity to:

• Work on enterprise-scale business applications used across multiple business functions.• Learn from experienced Business Analysts, Application Developers and Solution Architects.• Gain experience throughout the software development lifecycle, from requirements gathering and solution design to testing, deployment and support.• Develop expertise in a highly configurable enterprise platform used to deliver high-value business solutions.• Contribute to digital transformation and business process automation initiatives.• Participate in real-world projects and collaborate with global teams across different business areas.• Build skills in business analysis, solution configuration, testing, stakeholder engagement and application support.• Receive structured onboarding, mentoring and ongoing development opportunities to support your professional growth.• Progressively take ownership of solutions and expand your responsibilities as your knowledge and experience grow.

• Corporate & Team Onboarding: Complete onboarding, corporate training and team orientation activities.• ePrism Platform Training: Participate in ePrism platform training and hands-on activities covering configuration concepts, screen design, business rules, workflows and user management.• Business & Application Familiarization: Gain an understanding of the business processes and applications supported by the ePrism team.• Job Shadowing: Shadow experienced Business Analysts during requirements gathering, configuration, testing and stakeholder meetings.• Tools & Process Familiarization: Familiarize yourself with project delivery processes, documentation standards, GitLab workflows and ServiceNow operations.• Guided Practical Experience: Support testing, documentation and configuration activities under the guidance of experienced team members.• Business Analysis & SDLC Foundations: Develop knowledge of software development lifecycle practices, application support processes and business analysis methodologies.

• Business Process Analysis: Assist in analyzing business processes and existing applications to understand current workflows, identify improvement opportunities, and support the design of solutions within the ePrism platform.• Application Implementation & Migration: Support the implementation of new business applications and the migration of existing solutions into ePrism by documenting requirements, participating in solution design discussions and assisting with the transition of business processes and data to the platform.• Requirements Gathering: Participate in workshops and meetings with business stakeholders to gather, document, analyze and refine business and functional requirements.• Solution Configuration: Configure screens, forms, workflows, buttons, actions, and business rules within the ePrism platform to support business requirements and enhance the user experience. Approximately 50% or more of the role will focus on hands-on platform configuration activities, enabling the development of deep platform expertise and increased ownership of solution design and delivery over time.• Testing & Quality Assurance: Create and execute test cases, support User Acceptance Testing (UAT), document results and help ensure solutions meet functional requirements.• Documentation: Create and maintain functional specifications, process documentation, configuration guides, training materials and change logs.• Stakeholder Support: Work closely with business users, business analysts, developers and other IT professionals to ensure solutions meet business needs and are delivered successfully.• Troubleshooting & Support: Assist in identifying, investigating and resolving application and configuration issues while learning platform best practices.• Training & User Adoption: Support user training activities, prepare user guides and help gather feedback to improve solutions and user satisfaction.

Education:• Bachelor's Degree required in one of the following disciplines: Information Technology /Computer Science, Engineering, or Business Administration • Master's degree will be considered a plus

Experience:• Recent graduates (within the last 2 years) are encouraged to apply. • Prior experience (up to 1 year) or an internship in one of the following roles, will be considered an asset:o Junior Business Analyst o Application Support Analyst o Configuration Specialist o Overall, similar roles which bridge Technology & Support teams• Any -level experience related to business analysis, process improvement, software applications or technology projects will be considered an asset.• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint and Teams• Experience working collaboratively within project teams is considered an asset.• Basic SQL knowledge and familiarity with database concepts are considered an asset. • Exposure to low-code platforms and configuration activities, including the use of simple expressions and functions to implement business logic and support application behavior, is considered an asset.

Skills & Competencies• Excellent analytical and problem-solving skills. • Effective verbal and written communication skills in English• High attention to detail and strong organizational skills. • Ability to work collaboratively in a team-oriented environment. • Customer and business-focused mindset with a commitment to delivering high-quality solutions.

Preferred Characteristics• Passion for technology and business process improvement. • Curious mindset with a strong desire to learn and grow. • Ability to take initiative and actively contribute to team goals. • Positive attitude and willingness to collaborate with diverse teams. • Interest in developing expertise in highly configurable enterprise applications, business process automation and digital transformation solutions. • Ability to adapt to changing business needs, priorities and project requirements.