Celerocommerce62mo ago

Merchant Support Administrator

United States·RosemontFull-Timemid

OtherAdministrator

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OtherAdministrator

TransNational is seeking a Merchant Support Administrator to join its Operations team! The Merchant Support Administrator is responsible for initiating welcome calls to new merchant customers, processing merchant enrollments, and rate changes within multiple databases. The Merchant Support Administrator will have the ability for career advancement that allows for upward movement and specialized product training.

Thoroughly review merchant contracts for completeness and accuracy

Follow up with merchants to obtain or verify needed information as it pertains to their contract with TransNational

Data entry and information management as it relates to our merchants and their contract

Maintain high levels of performance in conjunction with TransNational’s service metrics and kpi’s

1+ years of credit card processing or merchant services experience required

You are organized and have a keen eye for detail; especially when reviewing detailed, professional documents

Process driven with a quick ability to adhere and learn new mandatory protocols

Excellent interpersonal and time management skills with a high standard of integrity and work ethic

Independent ability to problem solve with the ability to anticipate and learn

Ability to proficiently navigate through multiple Windows based platforms and applications

Competitive base with a quarterly team bonus

100% paid medical insurance, dental, vision, life insurance