Meter Coordinator

United States·Rocky Mount,Owings Millsmid

OtherCoordinator

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Quick Summary

Key Responsibilities

Exempt, Non-Exempt External: Current Customers, VendorsJob Related Dimensions Strong attention to detail Strong communication skills – both verbal and written Proficiency in MS Office products (Excel,

Technical Tools

OtherCoordinator

Meter Coordinator

Department: Administration
Reports To: Meter Collection Supervisor
FLSA Status: Full Time / Hourly

Purpose

The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.

Responsibilities

This position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.

Complete daily meter collection assignments
Call customers to collect meter readings on non-networked devices
Upload and download meter readings using various software/tools
Work with internal IT Helpdesk to link data collection tools to customer devices
Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
Processes the billing on service contracts once valid meters are input
Provide management and ad-hoc reports utilizing Microsoft Excel
Effectively communicate with employees and interact with customers in a courteous and appropriate manner
Other duties as assigned

Supervision
Supervised

Contacts
Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Job Related Dimensions

Strong attention to detail
Strong communication skills – both verbal and written
Proficiency in MS Office products (Excel, Word, MS Outlook).
Proficiency in E-Automate or other similar ERP system
Proficiency with ECM/Workflow software
Ability to multitask
Ability to work in fast paced environment with time sensitive deadlines

Qualifications

HS Diploma or GED

Physical Demands & Work Environment

Ability to sit at desk for prolonged periods of time.
Ability to talk on the phone and work with various computer tools and applications.
Ability to type and compose written communication in various forms.
Ability to lift 20+lbs on occasion.
Ability to work in fast paced environment