Territory Performance Manager (TPM) - 2024 U.S. Remote

This job posting is evergreen to identify candidates who may be interested in working for Chester's Chicken as a Territory Performance Manager out of a home office in the following states: AL,CO, FL, GA, IL, KY, MI, MN, MS, NC, NH, NJ, OR, SD, SC, TN, TX, WA. Must live near metropolitan airport. Opportunities in other states within the U.S. will be posted separately. Only candidates who have applicable & proven experience in Quick Serve Restaurant (QSR) and/or Convenient Stores (C-store) should submit their resume.

Reporting to the Regional Director, this position is responsible for managing all financial, business development and brand standards supporting existing franchise/license performance as well as generating new business in designated region. Responsible for the advancement of the Chester’s Brand and image within the QSR marketplace. The activity of the Territory Performance Manager (TPM) is to protect and develop the integrity of the brand by teaching and measuring performance in areas of product quality, customer service, cleanliness and profitability and new business development.

WHAT YOU'LL DO

• Fosters and manages relationships with current franchisees and multi-unit operators.
• Assures franchisee performance by working with operators and staffs on operations, profitability and marketing.
• Assist franchisees with new store openings and conduct start-up and training. Coordinates training plans including verification that all training materials and tools are ready.
• Using data insights, develops the strategic plan and translates strategic planning into sales activities; monitors the market to develop product trends and to establish current and/or advantageous pricing.
• Provides guidance and support to franchise management. Protect the operating and financial interest of the franchisee and the company to ensure compliance with franchise agreements.
• Oversees Franchise Renewals as needed
• Acts as liaison between grocery wholesalers and franchisees and/or operators. Resolves any issues. related to delivery or non-delivery of product to operators.

EXPERIENCE & KNOWLEDGE YOU'LL HAVE

• Bachelor’s degree, preferably in business with course work including marketing and sales or significant experience in the QSR business channel.
• Candidate will demonstrate superior interpersonal skills: ability to positively & respectfully engage with all levels of the organization, well-developed verbal and written communication skills, strong listening and negotiation skills, dynamic presentation skills.
• Proficient in MS Office applications. Experience with IOS business applications and CRM business applications preferred.
• Prior P&L and budget management preferred.
• Knowledgeable on food safety practices & standards. ServSafe certification is highly recommended however current certification is not required
• Dynamic self-starter who is successful in both the operator’s meeting room and the restaurant’s kitchen.
• 75% travel is required.