Division Director (Chimes Maryland)

Join Chimes – and go further to help others go far!  Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

•  Provides leadership and promotes a shared vision for the pursuit of quality, excellence,e and innovation.
•  Provides regular direction, support, and technical assistance to a professional team who is responsible for effective and efficient daily program operations.
•  Ensures operations and programs are in compliance with all applicable laws, regulations, and accreditation requirements, taking corrective action as needed.
•  Attends all OHCQ exit conferences when applicable.
•  Reviews performance metrics on a regular basis and ensures corrective action as needed.
•  Ensures adherence to Agency policies and procedures and participates in development and/or revision to same.
•  Leads the development and implementation of the Quality Assurance Plan.
•  Develops and implements tools to assess customer satisfaction and monitor the same.
•  Develops and implements annual plans and goals based on customer requirements and business strategy and monitors the same to ensure targeted outcomes are achieved.
•  Provides for the management of crisis situations including a natural disaster, behavioral or medical emergency, or any unplanned situation requiring immediate intervention.
•  Advocates for patients and individuals served.
•  Develops, implements, and manages annual budget, taking corrective action as needed, to ensure fiscal viability.
•  Develops, implements,s and monitors expenditure plans relative to physical plant and furnishings and ensures sites meet health and safety standards.
•  Reviews and authorizes expenditures consistent with policies, procedures, es and authority grid.
•  Ensures resources are allocated efficiently and effectively for program operations.
•  Leads, implements, and monitors strategic plan activities.
•  Authorizes the addition or elimination of exempt/non-exempt staff positions.
•  Authorizes staff position changes, transfers, promotions, and corresponding compensation changes.
•  Participates in select recruitment or termination proceedings with Human Resources.
•  Develops, revises, and approves job descriptions for direct reports and select staff.
•  Promotes the professional development of staff and ensures compliance with regulatory and Agency training requirements.
•  Conducts and ensures constructive and timely performance appraisals.
•  Conducts Directors’ meetings to ensure timely and appropriate communications, team building, and maintains records of the same.
•  Promotes effective and efficient organizational communication.
•  Participates in mentoring programs and oversees professional development plans to increase leadership capacity within the organization.
•  Promotes positive public relations with other public and private organizations, funders, regulators, families, and the general public.
•  Prepares or supervises the preparation of various fiscal, programmatic,c and operational reports.
•  Prepares reports for regularly scheduled Board meetings and attends same.
•  Maintains confidentiality in all matters.
•  Keeps supervisor informed regularly regarding status of programs and initiatives and all emergent situations.
•  Contributes to a work atmosphere in a manner which is positive, enthusiastic, respectful and courteous.

• Competitive Pay
• Medical, Dental, and Vision Insurance 
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

To learn more about Chimes and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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