General Monitor - PART TIME

Description

The General Monitor is responsible for maintaining a safe, secure, and exterior environment for residents, staff, and visitors. The General Monitor provides routine observation of residents and community areas, assists with maintaining a calm and orderly environment, and promptly reports safety concerns, unusual behavior, incidents, or changes in resident condition to the appropriate community leadership. 

• Calm and welcoming environment for residents and visitors. 
• Provide directions and basic assistance to residents, families, and visitors. 
• Assist with opening doors, directing visitors, and other non-clinical support duties as assigned. 
• Report maintenance, environmental, security, or safety concerns to the appropriate department. 
• Assist with emergency preparedness and evacuation procedures as directed. 

• Communicate resident concerns and unusual occurrences to the appropriate supervisor. 
• Maintain confidentiality of resident, employee, and company information. 
• Participate in shift-to-shift communication and provide pertinent information to incoming staff. 
• Immediately report emergencies, injuries, suspected abuse or neglect, or other reportable concerns in accordance with company policy and applicable regulations. 

• Treat residents, families, visitors, and coworkers with dignity, courtesy, and respect. 
• Maintain a professional and positive demeanor at all times. 
• Promote a resident-centered environment that respects each resident's individuality, privacy, and independence. 
• Assist in creating a positive experience for residents and their families.  

• →Follow all company policies, procedures, safety standards, and applicable regulations. 
• →Attend required training and staff meetings. 
• →Maintain regular and reliable attendance. 
• →Perform duties in a manner that promotes resident safety and quality of life. 
• →Perform other duties as assigned 

• High school diploma or GED preferred. 
• Previous experience working with older adults, in senior living, hospitality, security, customer service, or a related environment preferred. 
• Ability to remain alert and attentive throughout the assigned shift. 
• Ability to communicate effectively with residents, families, visitors, and staff. 
• Ability to follow written and verbal instructions. 
• Ability to respond appropriately and calmly in emergency or unexpected situations. 
• Ability to maintain confidentiality and exercise good judgment. 

• Ability to remain on one's feet and walk throughout the community for extended periods. 
• Ability to sit, stand, walk, bend, reach, and move throughout the work environment. 
• Ability to respond quickly to an emergency and summon appropriate assistance. 
• Ability to perform the essential functions of the position with or without reasonable accommodation.