Hygiene Technician

Role Profile Reporting directly to the Service Manager or his/her delegate, a Hygiene Technician plays a critical role in servicing our customers washrooms. They will work independently, as well as part of a team, and are passionate about delivering exceptional customer service to our customers. A Hygiene Technician is responsible for service duties which include, but are not limited to, driving to client site(s) to provide a ‘best in class’ delivery and collection service of sanitary disposal units, washroom products such as soap dispensers, air care and more. Ensuring that the washroom or facility has been serviced to an exemplary standard. __________________________________________________________________                Key Responsibilities Under the supervision of the Service Manager or his/her delegate, the duties and responsibilities include, but are not limited to, the following:   Deliver hygiene and washroom products to customers. Maintain and service equipment. This includes replacing batteries, refilling soap and sanitizer dispensers, replacing air care cartridges and liners of bins. Maintain feminine hygiene receptacles, replace bin liners, sanitize and dispose of waste. Manage inventory levels for certain customers purchasing consumable products. Ensure all equipment at customer sites are functioning properly. Track and analyze your work routes with the manager at the end of each day. Meet the specific needs of customers in the field and document special requests. Input all work activities in the smartphone device provided to you by the Company. Act as an ambassador for the Citron Hygiene brand. Other duties as required.   Departmental/Organisational Impact Internal: Ongoing contact with personnel at all levels within Citron – especially but not limited to: - regional and strategic team members in sales, operations, finance and sales support functions, Team leaders, Sales leadership, Sales Operations team members. External: Visiting client services to provide company services. ______________________________________ ____________________ Knowledge and Experience Essential Valid driver’s license and clean driver’s abstract Good driving record Ability to lift up to 50 lbs. High school degree or equivalent Desirable Previous experience in the hygiene service industry Previous driving experience _____________________________________________________________________________________ Skills Required Good customer service Good attendance and punctuality Vacant Role Expected earning $43,680