Visitor Experience Facilitator

Italy·RomeFull-timemid

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Quick Summary

Key Responsibilities

Monday–Friday 9:00–19:00, Saturday 10:00–18:00, Sunday 14:00–18:00, plus 15 minutes before and after, and occasional evening or early-morning events; First-aid,

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We are looking for a Visitor Experience Facilitator in Rome, Italy.

The Europa Experience Centre in Rome Italy, serves as an educational hub and a platform for engaging with the EU, offering visitors a unique experience to understand the EU's history, institutions, and role in shaping a common European future. Key attractions within the Centre include an interactive exhibition space equipped with multimedia stations, a 360° cinema that showcases Europe's journey and its future, and a Role Play Game. This game allows participants to simulate the roles of Members of the European Parliament (MEPs) in a hands-on learning experience.

Welcome visitors and guide them through the security check;
Present the exhibition and the 360° cinema, adapting your explanations to school groups, students, tourists and families;
Answer visitors’ questions about the EU, its institutions and current affairs;
Run Role Play Game sessions for school groups: brief participants, guide them through the game and lead the debrief;
Welcome Members of the European Parliament and other high-level guests;
Distribute and collect tablets and headphones;
Support the delivery of events at the Centre;
Keep a log of visitor inquiries and incidents.

University degree or ongoing university studies;
Good knowledge of the EU, its institutions and current affairs;
Italian at C2 level and English at minimum B2 level;
Excellent interpersonal skills and enjoyment of working with people, especially young audiences;
Confidence using standard IT tools and interactive multimedia equipment;
Flexibility to work shifts, including weekends and occasional events;
Other EU languages, in particular French, German or Spanish is an advantage;
A valid first-aid certificate is an advantage;
Experience with school groups, guiding, education or visitor services is an advantage;
A completed degree and in-depth EU knowledge, with interest in taking on shift-coordination responsibilities is an advantage.

A role at an innovative venue dedicated to education and engagement with Europe;
Full-time or part-time contracts; part-time suits university students well, especially for weekends and events;
Shifts within the Centre’s opening hours: Monday–Friday 9:00–19:00, Saturday 10:00–18:00, Sunday 14:00–18:00, plus 15 minutes before and after, and occasional evening or early-morning events;
First-aid, AED and fire-safety training before you start;
A modern work environment and friendly colleagues.

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Location & Eligibility

Where is the job

Rome, Italy

On-site at the office

Who can apply

About this job

Who can apply: Italy
Posted: Today
Employer: has 82 open jobs on Jobera in 19 countries.

Listing Details

Posted: November 5, 2026
First seen: November 5, 2026
Last seen: November 5, 2026

Posting Health

Days active: 0
Repost count: 1
Trust Level: 61%
Scored at: November 5, 2026

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Civitta is an international consulting firm that integrates digital and advisory services to drive innovation and growth across Central and Eastern Europe and Asia.

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501-1,000

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