Visitor Experience Facilitator
Quick Summary
Monday–Friday 9:00–19:00, Saturday 10:00–18:00, Sunday 14:00–18:00, plus 15 minutes before and after, and occasional evening or early-morning events; First-aid,
We are looking for a Visitor Experience Facilitator in Rome, Italy.
The Europa Experience Centre in Rome Italy, serves as an educational hub and a platform for engaging with the EU, offering visitors a unique experience to understand the EU's history, institutions, and role in shaping a common European future. Key attractions within the Centre include an interactive exhibition space equipped with multimedia stations, a 360° cinema that showcases Europe's journey and its future, and a Role Play Game. This game allows participants to simulate the roles of Members of the European Parliament (MEPs) in a hands-on learning experience.
- Welcome visitors and guide them through the security check;
- Present the exhibition and the 360° cinema, adapting your explanations to school groups, students, tourists and families;
- Answer visitors’ questions about the EU, its institutions and current affairs;
- Run Role Play Game sessions for school groups: brief participants, guide them through the game and lead the debrief;
- Welcome Members of the European Parliament and other high-level guests;
- Distribute and collect tablets and headphones;
- Support the delivery of events at the Centre;
- Keep a log of visitor inquiries and incidents.
- University degree or ongoing university studies;
- Good knowledge of the EU, its institutions and current affairs;
- Italian at C2 level and English at minimum B2 level;
- Excellent interpersonal skills and enjoyment of working with people, especially young audiences;
- Confidence using standard IT tools and interactive multimedia equipment;
- Flexibility to work shifts, including weekends and occasional events;
- Other EU languages, in particular French, German or Spanish is an advantage;
- A valid first-aid certificate is an advantage;
- Experience with school groups, guiding, education or visitor services is an advantage;
- A completed degree and in-depth EU knowledge, with interest in taking on shift-coordination responsibilities is an advantage.
- A role at an innovative venue dedicated to education and engagement with Europe;
- Full-time or part-time contracts; part-time suits university students well, especially for weekends and events;
- Shifts within the Centre’s opening hours: Monday–Friday 9:00–19:00, Saturday 10:00–18:00, Sunday 14:00–18:00, plus 15 minutes before and after, and occasional evening or early-morning events;
- First-aid, AED and fire-safety training before you start;
- A modern work environment and friendly colleagues.
Location & Eligibility
About this job
- Who can apply
- Italy
- Posted
- Today
Listing Details
- Posted
- November 5, 2026
- First seen
- November 5, 2026
- Last seen
- November 5, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 61%
- Scored at
- November 5, 2026
Signal breakdown
Civitta is an international consulting firm that integrates digital and advisory services to drive innovation and growth across Central and Eastern Europe and Asia.
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