Security Supervisor

The Security Supervisor oversees daily operations and personnel within the Security Department, ensuring a safe and secure environment for guests, Team Members, and Little River Casino Resort property. This role provides leadership, responds to incidents, ensures policy compliance, and serves as the primary contact for Security operations during the assigned shift. The position works collaboratively with internal departments and external partners while maintaining accountability, professionalism, and effective communication.

●    At least 21 years of age

●    High School diploma or GED

●    Minimum of 3 years of security experience required, with prior experience in a casino security environment preferred

●    Minimum of 2 years of security supervisory/lead experience

●    Previous experience in a casino, hospitality, law enforcement, military, or comparable security environment preferred

●    Demonstrated ability to lead, direct, and evaluate personnel

●    Experience with incident reporting, investigations, emergency response, and conflict resolution.

●    Must have or obtain First Aid and CPR certification within 60 days of employment

●    Valid driver’s license and be insurable on company’s policy

●    Michigan TAM certification or must obtain within 60 days of employment

●    Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

●    Strong computer skills with experience in word processing, databases, and spreadsheets

●    Strong organizational, written and verbal communication skills 

●    Strong professional telephone etiquette

●    Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery

●    Accurate and detail-oriented

●    Excellent problem-solving skills

●    Maintain high confidentiality

●    Independently manage multiple tasks in a professional manner

●    Ability to work cooperatively with all departments

●    Ability to manage extensive amounts of paperwork

●    Ability to operate most office equipment (computer, fax, copier, etc)

●    Best practices of team member selection, development, and mentoring team members to success

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test including marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.  

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

The position requires frequent standing, walking, sitting, bending, and repetitive motion, as well as the ability to stand, sit, or walk for extended periods, including periods of up to four hours. The individual must be able to lift up to 20 pounds independently and up to 50 pounds with assistance and be physically capable of responding to emergency and security-related situations. Visual and auditory acuity are required for effective observation, communication, and response to security incidents. Work is primarily performed in a casino, hotel, and entertainment environment, with exposure to loud noise, flashing lights, smoke-filled areas, crowds, and other conditions common to the casino and entertainment industry. The position involves frequent interaction with the public, including individuals who may be difficult, disruptive, or hostile. Occasional outdoor work and exposure to varying weather conditions may be required. A flexible work schedule is required, including the ability to work nights, weekends, holidays, extended hours, and overtime as operational needs require.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

All Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations.

I have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.