3mo ago

Partner Success (Vietnamese Speaker)

APACRemotefull-timemid

OtherCustomer SuccessPartner Success ManagerPartner

3 views0 saves0 applied

Quick Summary

Overview

Partner Success (Vietnamese Speaker) About CloudX At CloudX we’re building a new supply-side advertising platform for mobile publishers.

Technical Tools

OtherCustomer SuccessPartner Success ManagerPartner

About CloudX

At CloudX we’re building a new supply-side advertising platform for mobile publishers. We’re convinced that an AI-native product will significantly advance the state of the art in mobile advertising; we recently raised a $30M Series A in order to bring this dream to life. We have a long history of innovation in this space - our founding team previously built MoPub (sold to Twitter for $350M) and MAX (acquired by AppLovin). Our new platform combines real technical improvements like verifiably fair auctions with a truly AI-native product experience to give publishers unprecedented control over their ad monetization strategy.

The Role

Drive publisher success by managing the full lifecycle of publisher relationships in your region - from initial engagement to long-term optimization - delivering clear, measurable value on CloudX.

This role combines deep mobile monetization expertise with strategic partnership management and high-impact problem-solving.

The focus is publisher success - owning account onboarding and planning - while also supporting local commercial conversations in the short-to-medium term.

What You'll Do

Own account onboarding and planning as your primary focus, while supporting local commercial/BD conversations in the short-to-medium term
Lead consultative discovery to understand each publisher's monetization strategy, business pressures, and KPIs - then translate that into actionable recommendations
Review AI-generated optimization insights before presenting to publishers, ensuring recommendations are grounded in their specific context
Partner cross-functionally to ensure smooth technical onboarding and lead executive business reviews that focus on publisher outcomes, not just metrics
Design and analyze A/B tests across pricing strategies, demand partner mix, and user segmentation - bringing both analytical rigor and business judgment
Proactively identify expansion opportunities - additional apps, new formats, incremental spend - through a deep understanding of how studios think and grow
Represent publisher needs in product roadmap discussions, advocating for solutions that address real monetization challenges in the market

What You Bring

5+ years of mobile monetization experience, with hands-on expertise in ad mediation, programmatic advertising, and account optimization — experience with MAX, AdMob, or LevelPlay strongly preferred
Background in game studio monetization or UA (Monetization Lead, UA Manager, or similar) is a strong plus; solid AdTech or SaaS account management experience selling into gaming companies is also valued
Proven track record managing publishers at scale - ideally with accounts generating $50M+ in annual ad revenue - with real revenue growth outcomes, not just yield management
Deep familiarity with Vietnam's gaming studio ecosystem: how studios are structured, the pressures they face, and what actually drives monetization decisions at the ground level
Consultative, honest communicator - able to discuss tradeoffs and risks transparently without being pushy, and skilled at translating technical concepts into business outcomes
Strong analytical skills - comfortable with data analysis, A/B testing, and revenue modeling
Native Vietnamese and strong English, both spoken and written
AI-forward mindset - actively uses AI tools to scale analysis, surface insights, and improve communication quality

Why This Role

Your publisher-side experience has equipped you with deep insights into what publishers truly need to succeed - from maximizing LTV and ensuring quality ads to building sustainable monetization strategies. Now you'll leverage that expertise to shape platform infrastructure at scale. You'll partner directly with our product team to build the features your publishers need, creating the transparent, publisher-first experience.

What We Offer

Competitive base + equity in a well-funded Series A startup
Comprehensive benefits package
Flexible remote work

Working at CloudX

This role requires exceptional self-direction, resilience, and ownership. You'll operate across time zones, build processes from scratch, and balance competing priorities. We need someone who thrives in uncertainty, maintains uncompromising integrity, and has the strategic judgment to prioritize effectively across a diverse regional landscape.