Customer Service advisor with Greek

Cze - Work-At-Homemid

OtherCustomer Service Advisor

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Quick Summary

Key Responsibilities

Answer phone calls, e-mails, and messages on social media and live chat from customers Help customers with service-related issues Inform customers of promo events Work shifts: morning 09:00-17:45,

Requirements Summary

English (Required), Greek (Required) Time Type:Full time If you are a California resident, by submitting your information,

Technical Tools

OtherCustomer Service Advisor

Job Title:

Customer Service advisor with Greek

Job Description

We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.

Do you like to join the fascinating and ever-changing digital media world?

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.

Responsibilities

~1 min read

→Answer phone calls, e-mails, and messages on social media and live chat from customers
→Help customers with service-related issues
→Inform customers of promo events
→Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)
→Phone calls are inbound, no cold-calling
→Suitable for people without experience

Requirements

~1 min read

Good computer skills and good knowledge of MS Office
Ability to quickly identify customers' problems and needs
Ability to set priorities and manage daily responsibilities effectively
A client-oriented approach, patience, and strong communication skills
Team players with the ability to work in a Customer Service environment
Living in the Czech Republic is a plus
Native GREEK and communicative level of English in both oral and written form