cnx
cnx~55m ago
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Specialist, Customer Acquisition (English speaker)

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razakmid
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Quick Summary

Overview

Job Title:Specialist, Customer Acquisition (English speaker) Job Description Key Responsibilities Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility,

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Job Title:

Specialist, Customer Acquisition (English speaker)

Job Description

Responsibilities

~1 min read
  • →Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M).
  • →Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.
  • →Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.
  • →Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.
  • →Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.
  • →Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.
  • →Build strong customer relationships through consistent follow-ups, value-based conversations, and issue resolution.
  • →Ensure strict compliance with all sales processes, SLAs, workflows, and governance frameworks.
  • →Support escalation handling, service reviews, and customer success engagements where required.

    • →

    Requirements

    ~1 min read
  • Minimum Diploma or above with 1–2 years of experience in B2B Inside Sales, Account Management, Tele-Sales, or Customer Success.
  • Strong English comprehension, business writing ability, and confident communication skills (verbal and written).
  • Excellent interpersonal skills with the ability to engage professionally with decision makers and key stakeholders.
  • Strong presentation skills; able to articulate value propositions clearly and professionally.
  • Detail-oriented with strong organisational skills for managing multiple accounts simultaneously.
  • Comfortable working with sales processes, CRM systems, and productivity tools.
  • A self-starter with strong accountability, resilience, and results-driven mindset.

    • Location:

    MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

    Language Requirements:

    Time Type:

    Location & Eligibility

    Where is the job
    —
    Location terms not specified
    Who can apply
    Same as job location

    Listing Details

    First seen
    September 27, 2026
    Last seen
    September 27, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    55%
    Scored at
    September 27, 2026

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    cnxSpecialist, Customer Acquisition (English speaker)
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