VP, Vendor Enrollment Strategy and Operations

What We Need CORPAY is currently looking to hire a Vice President/Senior Vice President Vendor Enrollment Strategy and Operations within our Operations division. This position falls under our Corpay Payables line of business and is located in Atlanta, GA or Brentwood, TN. In this role, The VP of Vendor Enrollment Strategy and Operations provides enterprise leadership for the strategy, operating model, and performance of Vendor Enrollment. The role leads the functions responsible for supplier outreach, operational execution, capacity and workflow management, process management, quality assurance, analytics, systems readiness, and continuous improvement. The leader sets a clear direction for maximizing enrollment and revenue outcomes while delivering a reliable, high-quality experience for customers, suppliers, and internal partners. This executive owns the integrated operating plan for the organization, translates business priorities into measurable goals, and partners across Product, Technology, Finance, Implementations, Sales, Customer Service, and other stakeholders to remove barriers and deliver scalable results. The role is a leader of leaders who builds a strong leadership bench, establishes accountability through data, and ensures the organization is prepared for growth and change.   How We Work As a VP of Vendor Enrollment, you will be expected to work in an office environment. CORPAY will set you up for success by providing: Assigned workspace in office assigned Company-issued equipment + remote access   Role Responsibilities The responsibilities of the role will include:   Strategy and Business Leadership Establishing and executing the multi-year Vendor Enrollment strategy, operating model, and annual business plan in alignment with company objectives. Setting goals and priorities that maximize supplier enrollment, payment adoption, revenue generation, customer value, operating efficiency, and service quality. Advising senior leadership on strategic changes, business performance, investment needs, risks, and opportunities; communicate a clear, data-backed point of view. Balancing short-term delivery commitments with long-term capability building, including process standardization, technology enablement, and organizational readiness. Leading strategic programs and special projects that improve the scale, economics, and customer experience of Vendor Enrollment.   Operations and Supplier Outreach Providing executive oversight for supplier outreach, calling campaigns, re-campaigns, continuous enrollment, campaign loading, and the flow of work into and out of the organization. Ensuring operating plans, staffing models, capacity management, and performance routines support demand, service-level commitments, and business priorities. Setting expectations for customer and supplier experience, issue resolution, communications, scripting, and standard operating procedures. Driving consistent, high-quality execution across teams, sites, and work types while maintaining appropriate controls and adherence to company policies. Identifying and remove=ing operational barriers; resolve escalated customer, supplier, and stakeholder issues quickly and constructively.   Analytics, Performance and Financial Management Establishing the KPI framework, dashboards, and governance routines used to manage enrollment performance, throughput, productivity, quality, SLA adherence, revenue outcomes, cost, and customer experience. Using operational, financial, and quality data to identify trends, diagnose root causes, forecast needs, and make resource and investment decisions. Setting rigorous performance expectations for leaders and teams, linking actions and improvement initiatives to measurable outcomes and return on investment. Ensuring clear reporting for executive stakeholders and translate complex data into practical actions for managers and frontline teams.   Process Quality, Systems and Automation Sponsoring continuous improvement across end-to-end Vendor Enrollment processes, data sources, workflows, and supporting systems. Overseeing process management, quality assurance, call quality, and automation capabilities, including AI-assisted QA and call review with appropriate human validation and governance. Setting quality management standards, scorecards, controls, process documentation, and corrective-action routines that improve consistency and reduce defects. Representing the business in systems, architecture, and product enhancement efforts; define requirements, prioritize improvements, and ensure operational readiness. Directing user acceptance testing and post-implementation performance monitoring for significant process, product, and systems changes.   Talent, Organization and Cross Functional Partnership Leading, developing, and retaining a high-performing leadership team across operations, outreach, strategy, analytics, process management, and quality. Building leadership depth through coaching, succession planning, talent assessment, and disciplined performance management. Creating an accountable, inclusive, and improvement-oriented culture that equips associates to understand the value proposition and act on performance insights. Influencing in a matrixed environment and build effective partnerships with Product, Technology, Finance, Sales, Implementations, Customer Service, Data Analytics, and Technical Support. Ensuring organizational communications make changes, expectations, and business results clear to leaders, associates, and key stakeholders.   Qualifications & Skills Bachelor’s degree required; advanced degree preferred. Degree in business, operations, analytics, information systems, engineering, or a related field is preferred. Vice President level: 15 or more years of progressively responsible leadership experience in operations, financial services, payments, technology-enabled services, or a comparable environment. Senior Vice President level: 20 or more years of progressively responsible leadership experience, including substantial leadership of multiple functions or a large, complex operating organization. Demonstrated success leading leaders, building high-performing teams, and managing performance through measurable goals and operating routines. Experience with supplier enablement, accounts payable, payments, virtual card processing, contact center operations, or large-scale customer operations is strongly preferred. Experience leading enterprise initiatives involving process redesign, systems implementation, data management, automation, UAT, and cross-functional change management. Strong financial acumen and experience with capacity planning, operating plans, budgets, and investment tradeoffs.   Leadership Capabilities Strategic and operational thinker who can connect enterprise priorities to day-to-day execution. Data-driven decision maker with strong analytical judgment and the ability to communicate complex insights clearly. Customer- and supplier-focused leader who balances experience, compliance, operational control, and commercial outcomes. Proven change leader who can influence without direct authority and align diverse stakeholders around practical solutions. Decisive, composed, and resourceful in a fast-paced environment with competing priorities. Exceptional written, verbal, and executive communication skills; advanced proficiency with Excel, PowerPoint, and business intelligence tools such as Power BI is preferred.   Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes