Relationship Manager

Job Introduction The Relationship Manager – responsible for the overall management of a book of assigned accounts based in regional states, focused on our Corpay Prepaid products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts.   How We Work As a Relationship Manager I, Corpay will set you up for success by providing: Company-issued equipment Home office setup Formal, hands-on training   Main Responsibilities Strategic Consultative Advisor: retain portfolio base at 100% and secure cross sell of Corpay products and services Establish and maintain strong relationships with all levels and key personnel within the client’s companies; ensure Corpay has senior management contacts  Demonstrate marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with Corpay products and services Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships. Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients. Develop and monitor client financial performance including renewal planning, negotiation and profitability levels  Preparation for, and lead Quarterly Business reviews, best practices, industry information and new business at client site visits  Provide feedback to management on market trends as represented by our clients  Maintain a high level of product knowledge as well as client’s industry Grow existing programs by understanding existing procedures and uncover where efficiencies can be made Create and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Implementation, Project Management and IT teams)   Qualifications & Skills Prepaid / FinTech and payment experience strategically working directly with clients. Confident, self-motivated individual with 5+ client management or sales experience handling complex clients maintaining positive relationships Strategic thinker and ability to understand various client’s businesses, technology and financials Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed. Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com  Bachelor’s degree or equivalent experience Willingness to travel as required up to 40%   Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time Employee discounts with major providers (wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes