Project Manager

Purpose: Responsible for managing allocated Insure IT projects in line with the PMO Governance Framework, ensuring projects are delivered using a best-practice approach within agreed scope, time, cost and quality — while enhancing the company's image through effective customer service. Key Responsibilities: PMO Management & Technical Expertise Manage/execute projects per PMO strategy and process framework Secure stakeholder understanding and buy-in Support the PMO Head in meeting departmental targets Manage project submission/approval administration and maintain a pipeline of approved projects Work with BIOs, IT Ops, IT Quality, and delivery teams to build evaluation systems at project level Ensure compliance with Project Management Methodology and Governance processes Manage interdependencies with other project/programme managers Project Delivery Create detailed project/implementation plans Document and agree requirements Attend Project Board/Steering Committee meetings Participate in reviews, approvals, and gating processes Ensure appropriate testing (system, regression, UAT) with stakeholder sign-off Reporting & Consolidation Submit project performance data for internal reporting Provide monthly/quarterly consolidated reports Report on budget vs. actual, governance matters, risks, progress, resourcing, and benefits Maintain project plans, minutes, and status reports Schedule regular feedback sessions Relationship Management Build and maintain stakeholder relationships Resolve conflicts with project teams/stakeholders Risk, Governance & QA Ensure risk management aligns with risk registers and controls Maintain audit-standard documentation Record, monitor, and proactively manage risks/issues/dependencies Financials & Benefits Realisation Monitor budgets against project plans with Hollard Insure teams Track benefits realisation vs. targets Participate in post-project reviews and lessons-learnt exercises People & Customer Service Own career growth/development Maintain high service standards; treat all customers fairly (TCF) Requirements Matric Formal PM qualification (Prince2, IPMA, PMP, or PMI-ACP) B Comm – Information (or equivalent) 5–8 years' experience in mature PMO/business management/business consulting Insurance experience a bonus (FAIS, Short Term Insurance knowledge) Proven track record using PM tools (e.g. JIRA)