Front Desk- Shaper Plastic Surgery

Are you someone who naturally makes people feel welcome, remembers the little details, and loves building genuine relationships?

Sharper Plastic Surgery is looking for a bubbly, polished, and highly organized Front Desk Receptionist to join our team!

We're looking for someone who brings positive energy to every interaction, takes pride in delivering exceptional customer service, and thrives in a fast-paced environment where no two days are exactly alike.

This is more than a traditional front desk position. You'll become a familiar, trusted face for our patients while playing an essential role in keeping the practice organized, supporting our providers, and delivering an exceptional patient experience.

If you love connecting with people, enjoy taking initiative, and have a genuine interest in beauty, skincare, and wellness, we'd love to meet you!

At Sharper Plastic Surgery, we believe excellence in aesthetic care comes from combining clinical expertise, artistry, and personalized attention.

Under the leadership of Dr. Stanley Harper and Dr. Jaime Harper, our team specializes in advanced injectable, energy-based, and biostimulatory treatments tailored to each patient's unique goals.

Our mission is to create an environment where patients feel comfortable, confident, informed, and genuinely cared for throughout their aesthetic journey.

• →Deliver an exceptional patient experience by warmly welcoming patients, answering calls, managing check-in and check-out, and ensuring every interaction feels personal, polished, and professional.
• →Coordinate scheduling and patient flow by managing appointments, monitoring online bookings, confirming provider availability, and ensuring treatment schedules remain accurate and organized.
• →Support patient relationships and membership programs by confidently explaining services and membership benefits, assisting with enrollments and renewals, scheduling follow-ups, and encouraging long-term patient engagement.
• →Manage front desk operations by processing payments, maintaining accurate patient records and consent forms, updating information in Mindbody and electronic medical record systems, and supporting daily administrative needs.
• →Collaborate across locations by working closely with providers and teammates, maintaining consistent front desk coverage, and assisting at other Sharper locations when needed.

• Previous experience in customer service, hospitality, reception, retail, or sales, with familiarity in membership programs and building long-term client relationships.
• A bubbly, outgoing, and polished personality with excellent communication skills and a natural ability to make patients feel welcome.
• A proactive, dependable team player who takes initiative, anticipates needs, and thrives in a collaborative environment.
• Strong organizational, multitasking, and computer skills, with the ability to manage busy schedules and quickly learn new technology.
• A genuine interest in skincare, wellness, and medical aesthetics, with enthusiasm for learning about treatments and services.
• Flexibility to work between our Avon and Nora locations, provide additional coverage as needed, and work alternating Saturdays.

This is a full-time, on-site position with a rotating two-week schedule. Mondays are off, and Saturdays are required every other week.

• Monday: Off
• Tuesday: 9:30 AM–2:00 PM (Avon)
• Wednesday: 8:30 AM–7:00 PM (Nora)
• Thursday: 9:00 AM–7:00 PM (Avon)
• Friday: 8:30 AM–5:00 PM (Avon)
• Saturday: 8:30 AM–2:00 PM (Avon)

• Monday: Off
• Tuesday: 7:30 AM–5:00 PM (Avon)
• Wednesday: 8:30 AM–7:00 PM (Nora)
• Thursday: 9:00 AM–7:00 PM (Avon)
• Friday: 8:30 AM–5:00 PM (Avon)
• Saturday: Off

Flexibility to provide coverage at additional locations may be required based on staffing needs.

At Sharper Plastic Surgery, the front desk isn't just about managing appointments, it's about making people feel valued.

We're looking for someone who takes pride in remembering a patient's name, enjoys creating meaningful connections, and understands that exceptional service is what turns a first-time visitor into a loyal, long-term patient.

If you're someone who loves working with people, thrives in a collaborative environment, and wants to become an essential part of the Sharper patient experience, we'd love to meet you!