Benefit Verification Specialist

The Crane Center is a world-renowned Transgender surgical practice, with locations in Greenbrae, California, Boulder, Colorado and Austin, Texas. We have eight highly specialized surgeons and a multidisciplinary clinical team which allows us to offer all aspects of gender-affirming surgery.

• →Verify patients' insurance coverage and benefits for medical treatments and services.
• →Communicate with insurance companies, healthcare providers, and patients regarding insurance policies, co-pays, deductibles, and coverage limits.
• →Obtain and coordinate the necessary documentation required for insurance claims.
• →Update patient information and insurance details in the electronic medical records system.
• →Provide exceptional customer service to patients by addressing insurance-related inquiries and concerns.
• →Other duties as applicable

• High school diploma or equivalent.
• Proven experience in medical benefit verification or medical billing.
• Strong understanding of medical insurance terminology, policies, and procedures.
• Proficient in using electronic medical records systems and insurance verification software.
• Excellent attention to detail and strong organizational skills.
• Exceptional communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and meet deadlines.
• Knowledge of medical coding systems (such as CPT, ICD-10) is preferred.

Monday to Friday

Insurance verification: 1 year (Preferred)

West Lake Hills, TX 78746 (Required)

Work Location: Hybrid remote in West Lake Hills, TX 78746