Assistant Cheif Steward

Key Responsibilities:

- Assist the Chief Steward in managing the housekeeping and food and beverage departments

- Ensure all areas of the ship are kept clean and organized according to company standards

- Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items

- Train, supervise, and schedule housekeeping and food and beverage staff

- Oversee the execution of guest requests and ensure timely and satisfactory resolution

- Conduct regular inspections to ensure cleanliness and safety standards are met

- Collaborate with other departments to ensure smooth operations and guest satisfaction

- Handle and resolve any guest complaints or issues in a professional and timely manner

- Maintain and update records of inventory, expenses, and staff performance

- Adhere to all safety and sanitation regulations and company policies

- Assist in performance evaluations and provide feedback and coaching to team members

- Assist with budget planning and cost control measures to optimize departmental expenses

Qualifications:

- High school diploma or equivalent, degree in hospitality or related field is a plus

- Previous experience in a similar role, preferably in the hospitality industry or on a cruise ship

- Strong leadership and communication skills

- Excellent organizational and time-management abilities

- Ability to work well under pressure and handle multiple tasks simultaneously

- Knowledge of safety and sanitation regulations

- Proficient in English, additional languages are a plus

- Flexibility to work long hours and weekends as needed

- Must be able to pass a background check and obtain necessary certifications

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