Crew Purser

• Pro-active approach to problem solving;
• Treats crew members as the internal customer
• Ultimately Responsible for all operations within the Crew Office.
• Supervise, train and guide Second Purser Crew and Crew Administrator.
• Audit Crew Administrator and Second Purser Crew floats.
• Responsible for ships clearance for all crew related matters.
• Arrange visas with port agents for crew sign offs.
• Attend ship's clearance taking care of all crew related issues with agents and authorities.
• Arrange transportation and hotel for sign off crew members with port agent.
• Crew departure tasks with exception of sending / distribution of crew manifests & movement.
• Sign on crew members.
• Ensure all Sign on procedures are completed correctly after sign on.
• Ensure all Sign off procedures are completed correctly after sign off.
• Schedule and lead the sign off briefing.
• Escort crew through the terminal in US ports.
• Assist crew with payroll queries during crew office hours.
• Process all FOB requests, ensuring correct criteria etc.
• Authorize passports to crew with Department head's authority.
• Vacation schedule send out, collate comments, requests etc. and communicate with shore side HR.
• Crew Cabin Assignments.
• OCI Uniform requisitions for replacement uniforms and ensure all parameters are met etc.
• Ultimately responsible for the Entire Payroll process.
• Activate crew payroll contracts in MXP.
• Review expense Reports prepared by Second Purser Crew prior to requesting Chief Purser signature.
• Verify US taxes have been deducted for all US residents on payroll by comparing to MXP tax report for those with SS #s.
• Double check Crew sign off dates to payroll ending dates and ensure the sign off pay calculation is correct.
• All bank wires set up, approval and balancing mid and eom reports in MXP.
• All Administration in Travel Ex website for mid month wires.
• Run & Balance all Mid and EOM reports.
• Check the balance of Payroll Journal Entry to Additions & Deductions Sheet.
• Double check the 12 months contract paid onboard in the current month.
• Balance cash advance to actual cash after sign offs, Mid and EOM cash advances.
• Prepare EOM payroll package and obtain Chief Purser signature.
• Ensure all payroll packages are retained / destroyed in accordance with the retention policy
• Facilitates the training of new Crew Pursers;
• Train and support Second Purser Crew and Crew Administrator
• Will participate in crew and passenger safety drills according to instructions from ship's command;
• Comply with company safety and pollution prevention regulations;

REQUIRED ABILITIES / PHYSICAL REQUIREMENTS

• Excellent communication skills.
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Outgoing personality, open minded and flexible
• Able to work 7 days a week