German International Host

Position: German International Host

Key Responsibilities:

- Greet and welcome guests in a friendly and professional manner

- Assist guests with any inquiries or requests they may have

- Provide information about ship activities, events, and ports of call

- Coordinate and lead group activities and events for German-speaking guests

- Ensure all guest needs are met and exceeded

- Maintain a high level of cleanliness and organization in public areas

- Act as a liaison between guests and other departments on the ship

- Handle and resolve any guest complaints or issues in a timely and efficient manner

- Follow all safety and security procedures to ensure the well-being of guests and crew

- Participate in safety drills and trainings as required

- Assist with embarkation and disembarkation procedures

- Uphold the company's standards and policies at all times

Qualifications:

- Fluent in German and English (additional languages are a plus)

- Previous experience in customer service or hospitality

- Excellent communication and interpersonal skills

- Strong organizational and time-management abilities

- Ability to work in a fast-paced and dynamic environment

- Team player with a positive attitude

- Willingness to work flexible hours, including evenings, weekends, and holidays

- Must be able to pass a background check and obtain necessary travel documents